McDonald's Menu Prices at 4110 Hull St ★3.1 (1865)

This place is a joke. No customer service. Service desk says use the kiosk, 1 kiosk has a broken card reader and you have to pay at the register, other one is out of service. Padlock on the bathroom door and was told I needed to order something before my daughter could use the restroom. Then we order a HAPPY MEAL with a $2 upcharge for a small shake, the shake machine is broken so they attempted to give me a bigger cup instead of a refund,I politely refused as my 5 year old does not need a large cup. They give our food and refuse to give me a cup for my daughters happy meal because they refunded the $2 upcharge back.lol this girl thinks that because she gave me the upcharge money back the meal no longer comes with a meal. HAHA. This is a prime example of why Richmond should be avoided like the plague. OH and beware getting cups from here because I touched the happy meal box and the large cup and they put the cup back with the others since I refused the food and asked for a full refund, nasty to think who's hands touched the cup you're drinking from. 🤮 FYI, I have pictures but Google doesn't seem to allow pictures anymore.

This is the worst McDonald's in world!!! The food is cold. I specifically ask my nuggets to be cooked to order but when I received them, they were so lukewarm. The order taker acted as though she didn't care. I've worked McDonald's for years and never treated people the way this stupid store does. I'm surprised the health department doesn't shut them down.

Don’t waste your time! I stopped into this McDonalds heading back to NC and the chicken sandwich I ordered was old and fries cold. When I went in to use the bathroom there was a code on the door. I asked the person standing in the dinning room for the code and she told me I had to order first. I asked her wasn’t that a bathroom for the customers and she said again, you have to order first. Customer service needs to be trained here.

Pulled in to grab some quick breakfast, and it ended up taking 20 minutes to get my food. There was one other car in line with me. They handed my orange juice to me and said pull to the next window. There was something red on the outer lid, so when someone finally came I asked for another. Second one came back exactly the same.

Was at the drive thru window over 20mins and our other was never taken.. was told to wait a minute.. its the worst McDonald's ever..