McDonald's Menu Prices at 2011 Chamberlayne Ave ★3.1 (1919)

This location has no spa dispenser. Dirty, bro. At least put a soap bag in there or somethin. One bottle of dial is like 2.15 at the store. Nothin wrong with the service, I mean it’s Richmond, but damn. No soap. Bags on the urinals. For such a busy place you’d think they’d have money for the basics. God bless the workers man.

I had the worst experience ever at this McDonald’s. I was in the drive-thru with two friends, each of us placing separate mobile orders. When we provided our three different order codes, the staff refused to take the third one without giving us any explanation and made me go inside to resolve it. Once inside, the woman in the photo refused to give me the order and even canceled my friend’s orders with no explanation. At no point were we told why this was happening. It felt completely unfair, frustrating, and honestly, discriminatory. We were speaking Spanish amongst ourselves, and at this point, I can’t help but wonder if that’s why we were treated this way. I returned to the drive-thru to ask for clarification and request a refund (which I never received), but still got no answers. We asked to speak to a manager, only to be told there wasn’t one available and close the drive-thru window on my face. This level of disrespect and lack of accountability is unbelievable. I left angry, confused, and extremely disappointed. No one should be treated this way

Teacher Key tag for a drink with purchase. McDonald’s gives every year a key tag for teachers that they can use no restrictions. You just have to make a purchase . Today I went to this McDonald’s on Chamberlayne Ave Richmond Va and they said “oh we only do that on Tuesdays”. I think that is tacky especially when the key tag does not state that is a being a restriction. They did not have it posted anywhere if you’re gonna do something do it don’t go halfway You just lost the customer.

Waited in the drive thru for over 20 minutes. Drove off after getting my food, only to realize they game me 2 plain cheeseburgers. They are suppose to have ketchup, mustard, onion, and pickle on them but I got a burger on a bum with a piece of cheese. Im sorry but making a cheeseburger really isnt rocket science. This just reminded me why I stopped eating McDonalds.

I really like this location. Day or night my food is always hot and made correctly. They are also very friendly at the window. I enjoy coming here.