McDonald's Menu Prices at 1800 E Broad St ★2.9 (2810)

They just don’t care about decent service or serving decent food I guess.

This is the worst McDonald’s by far. The service is slow and unprofessional. Nobody has any sense of urgency to do anything. No ice. Tables were dirty, they take forever to unlock the bathrooms. It’s also extremely small and not fit for dining in with a group. There are only three tables. Just awful.

I ordered this time through Uber eats and, of course, the issues concerning the long delivery time would be ridiculous of me to link up with McDonald’s. For what is worth though, I will note that the food was completely cold. As far as I could tell, the condiments I requested were added appropriately to each of the sandwiches and the food overall too left little room for expectations of improvement considering that it is after a fast food location/restaurant.

The person at the pay window was very nice. Once I pulled up to get the food they used all sorts of bad language. I had my kids in the car. Nobody in the service industry should ever be comfortable talking like that in front of customers. Food wasn’t that great either. It was warm-ish. They didn’t give me all the nuggets I ordered. The fries some were warm and others cold. It was very odd. I won’t be coming back here at all.

I had high hopes for this location. However that didn't last long. Upon arrival the front door was locked and had to go to the side, no big deal. We ordered with ease on the order kiosk's. I selected eat in and grabbed a number card. When the food came out the employee yelled out my order expecting me to come and get the food, again no big deal. The employee notified me that the shake machine was down and no shamrock shake could be made, she offered to give me another drink of choice but I declined, since the shake was the whole reason for coming. That was a big deal to me. The employee didn't offer to give a refund for the drink not available instead she walked away to help other customers. In my view Absolutely terrible customer service! A refund is not going to make more break me but other folks it just might. Be aware of this location and the sheer lack of customer service. I will NOT come back. Good luck.....