McDonald's Menu Prices at 456 S West ★3.5 (1830)

Tell me why I ordered 2 sausage, egg, and cheese mcgriddles, and I received 2 plain sausage? One with 2 patties and the other with one. Normally I have decent experiences here, but today was very low.

These ppl suck and play in your food. Gave me hours old food. My snack wrap had no cheese at all and a very old chicken strip. I called to speak with a manager and they will not pick up the phone. I’ve called back to back over 10times and Am really upset

Today was one of the worst experiences I have had at this location. Their was a lady in regular clothes behind the drive thru I thought it was just a random person until I seen she was working on the speaker, so I ordered my food like normal and I always bring my dogs for car rides and get them pup cups and have FOR YEARS. I finish my order and that lady said you ordered what? With an attitude look on her face. I repeated my order she said ugh no you can't have it that's not a thing, I said yes it is I come every week and get some I get charged 0.50 cents for whipped cream and it's NEVER been an issue. She said well that's not gonna happen that should not be happening. I said so I can't pick up what I literally drove over here for just because you've never heard of it? She said yeah that's not a thing. I said that's ridiculous go look at the register it's a thing she said oh don't worry I will handle it. Low and be hold it is a thing on the register charged me 0.50 said do not come back to this location asking for that and didn't even put 1 full squeeze of whip cream in both cups. They didn't even fill the bottom at all, not only is it rude to me as a PAYING customer it's rude to my dogs. I found out her name is Alexa and she is a DM, and if that's the case she needs to learn to dress accordingly and to act like a manager and treat customers with respect. I've never had anyone at mc donalds raise their voice at me or make me feel so disrespected. I don't know who hires people like this but they need to reevaluate is this what you want representing your brand and your customer service? I will probably never go back to this location.

I’ve gone to this location on multiple occasions, every other visit, I’ve been given bags stuffed over the top and twice they exploded all over my floor board, I’ve addressed this to Alejandra the manager and it just seems like the problem isn’t fixed.. it’s not that difficult to utilize multiple bags, even on the bottom of the bag there is an illustration of how the bag should be packed.. now today, around 12:30 PM, I saw drive thru line was backed up out onto West street so I decided to go inside and place my order utilizing the kiosk system.. they still forgot some of my order.. I called and sure enough Alejandra answered and told me to come back to fix the issue.. not only do they mess up drive thru orders, don’t try to go inside and expect better service. I understand it is lunch rush.. but do better.

I ordered a sweet tea and it was an ice tea. I let the employee know and she argued with me. She refused to give us ranch for our food when I said it wasn't in the bag. I even offered her to check. She said I would need to go back through the drive thru and pay for more ranch.