McDonald's Menu Prices at 2418 S Seneca Ave ★3.3 (2874)

First they said they remember me placing that order through the drive thru but I did it as a mobile order. Then they said they couldn't replace the mistake. Burger King will actually own up to a mistake and fix it.

Everytime I come here for mobile delivery pickup I’m constantly ignored & brushed off. The store being busy, low staff is never my problem, but this location & countless others do the same thing, careless with this “doorbell/front window pickup” causing us to stand on the cold while they chit chat. Rude & inconsiderate. Oh, and they need to change their DD pickup preferences to come to the front entrance for after hours pickups. It CURRENTLY (3/7/2026) says to come through the drive thru but they’ll tell you to park & go to the window…

Their service is horrible. The white lady that is always taking the money is always rude. Their management is also rude, they take zero accountability for their poor customer service. I tried to redeem some of my McDonald’s points today, somehow between me redeeming my points and them taking the code, the store said that the rewards has already been redeemed but I never used my points before and my points went down from 7500 to 3000 after giving them my code. Instead of being understanding and making it right, they instead start arguing with me “they have no control over the app” which i completely understood. If they would’ve just compromised from the very beginning and offered the hotcakes for the technical error then my transaction experience would’ve went a lot smoother. In this case that’s not what happened, a guy manager came to try to help but he didn’t know what to do, he wasn’t rude, it was the store manager who came by started waving her hands in my face and rudely “we will cover it but we have nothing to do with the app, have a great day” it’s not what she said but it was how she said it and made it seem like i was the problem for simply wanting to make sure that all the money I’ve put into my app is being used properly. This isn’t my first interaction with someone being rude. Going back to the white lady who takes the money in the morning specifically, i was having a hard time pulling up my Apple Pay and she was huffing and puffing about me taking a moment to pull up my Apple Pay. I then reported it to another shift manager and he was like “well yeah we’ve been rushing her to get you all out of here” so i told the manager “well it’s not my fault that she’s being told to hurry, she doesn’t have to have an attitude with me” & then he said “well we’ve been rushing her” no apology, no empathy. This store is horrible, mind you I have no problem with my Hispanic community but this store has nothing but Hispanic people working. I’m concerned that it’s now a conflict of interest, they all either know each other through family or friends which then nobody can hold each other accountable for their lack of customer service. I won’t be going to this McDonalds anymore.

This was the hardest biscuit the eggs was old and the sausage was hard where it was burnt and old. I eat McDonald's big breakfast 4 out of 7 mornings I'm not happy I wasted my money! .

This location is always clean and a go-to because of same. We use the kiosk to order, but since the food is brought to our table, the crew member has never failed to greet us. The food is always hot and fresh, and McDonald’s always has a good bargain on tap. Fairly easy access even though it is located on a busy corner.