McDonald's Menu Prices at 2012 Scyene Rd ★3.5 (2208)

App order: Always missing food and food appearance not good. Love McDonald’s but some employees don’t care about satisfying customers to go back. Calling about my order missing items never answer phone even on not busy hours

On Saturday Jan 10, 2026 at 9AM I went to McDonalds to get breakfast since it’s close by my house. I ordered 3 big breakfast, 3 orange juice and a Mcgriddle for me and my family. When getting to the window they gave me only 3 pancakes by itself, 3 orange juice and a hot coffee. When I brought it to the lady attention at the window at the time she asked for a receipt which they did NOT provide when I paid. She then asked who was it that took my order and I replied by saying that it a was a gentleman. The gentleman who took my order came to the window and was very rude and disrespectful by saying that it wasn’t his fault that he got the order wrong because I didn’t order correctly cause he didn’t know I wanted a Big breakfast meal. I replied by saying that I repeated multiple times and stated that I wanted 3 big breakfast, 3 orange juice and a Mcgriddle NOT just 3 pancakes by itself and a coffee that I did not order. This was by far the worst experience, I love McDonalds but this was really disappointing I’ve never imagined that McDonald would ever be this rude to their customers, not take accountability, or take action to fix my order. Unfortunately McDonalds has lost my business due to this experience and I’ll never invest my money on a place that won’t take care of their customers. On top of that they had me waiting in the drive thru for approximately 30 minutes when it supposed to be a fast food restaurant. Order was never fix, they didn’t take accountability, and food was cold

⭐ 1 Star This is, without exaggeration, the worst McDonald’s I’ve ever been to. I’m genuinely shocked this location is still operating. My DoorDash order was a disaster — they forgot an entire combo meal, the fries were ICE cold, and they were out of Diet Dr Pepper. Annoying, but I tried to give them another chance. Four days later, I went through the drive-thru, ordered a McGriddle meal… and they couldn’t even manage to put cheese and egg on the McGriddle. And unbelievably, they were STILL out of Diet Dr Pepper. How is a major chain out of the same drink for days?? And the communication here is beyond frustrating. The staff struggled so much to understand me that they asked for my name FOUR separate times for my mobile order and still couldn’t get it right. At this point it feels like no one is trained properly or prepared to help customers. Missing food, cold food, wrong food, zero consistency, and impossible communication. This location is chaotic, unprofessional, and an absolute headache every single time. I’m officially done giving them chances. Management seriously needs to step in and overhaul everything.

McDonald's is McDonald's. We all know what they serve. This location was very clean and the customer service was very good. The food was hot & fresh 😋 Not all McDonald's are like that, so this was a breath of fresh air. Keep doing a great job y'all 👍 👏

Prefer online at about 10:00. Arrived about 10:10 and was told to go to the first window and they would take my order. Got to the first window and no one was there so I waited. There was a manager or someone who came and appeared to be counting or pulling a drawer. A guy eventually came and after struggling to open the window for 3 minutes, tried to find my order, he found my order and then proceeded to tell me that I owed even though I paid online . When I told him I had paid online, he was like that’s what I’m saying but that wasn’t the case at all. Another lady eventually came and said I could pull up without offering a receipt. The same lady was the person who gave me my food and was not happy about me asking for a receipt.