McDonald's Menu Prices at Crandall — 75114 ★3.3 (198)

Order 2 McDouble meal deals along with 2 additional burgers. Informed them about our 20% off $15 order or more code from the app. Have used this coupon several times at this location. For this time, it was not applied and wasn’t notified till after receiving the receipt. Then, the double meal deals come with drinks. We asked for normal fountain water and was charged .20 cents for water although the meals come with a drink. Then we went asked why we were being charged for water he said “i don’t know, it’s just like that”. Not only did we pay for water, we were given so much ice and barley water😂. Just seemed like kids who couldn’t care less about their job. I know it’s only .20 but it just doesn’t make sense. If you don’t know, ask for help. If you know a coupon won’t work, find out why or inform the customer why.

The guy dropped my order of chicken nuggets on the floor and claimed they’d replace it with new ones. However, instead of doing so, they simply pretended to have done so and attempted to serve us the dropped food. I noticed this because they were smirking and laughing about it. I asked if they had indeed switched the order, and one of the female crew members responded, “You did, did you want me to show you?” I agreed, and she grabbed a bag of food and waved it around. I asked her to show me the inside of it. If it was chicken nuggets, then it was what they had thrown out, but she opened it further and revealed that it contained a burger. I asked if she was serious, and she summoned her manager. I requested the receipt so that I could obtain her name. She refused to give it to me, claiming that she didn’t want to get into trouble. Eventually, she relented and admitted that it was wrong for me to ask for it, suggesting that I should be ashamed of wanting to get her in trouble.

Came in tonight after striking out at two other spots, and honestly… this place was a total surprise. Super clean, food came out hot and perfect, and they even brought it right to my table. The staff was upbeat and actually seemed happy to be there — which is rare in fast food these days. These guys are absolutely crushing it. Highly recommend stopping in and giving them a shot.

I need to apologize sincerely to the Nice Lady who honked at me to pick a lane on 2/25/26. I should not of flipped you off and cussed at you. I feel very stupid for overreacting. That was completely uncalled for. My bad day is not your fault. Thank you for taking the high road. I hope this msg finds you. Your a class act, and ive got none. I owe you a proper apology

Come on Crandall y'all got to do better I pulled up to get breakfast and I was greeted by two rats really disgusting it makes you not want to eat the food It makes you wonder 🤔 what's really going on not one but two with that being said there must be a family of rats and that's very unsanitary.