McDonald's Menu Prices at 3041 Western Center ★3.5 (2010)

Overall I would say for a McDonald's it was a decent experience not an over the top wonderful experience This particular time was less pleasant than the other time I visited there because I don't know if there's actually something wrong with their speaker and the drive-thru all of a sudden but there was no crackle on it so I do not believe that was the issue it was the person who was speaking they were speaking incredibly low and incredibly fast which is a horrific combination obviously... On top of that I kind of gotten into the monopoly thing since you know if I'm going to eat breakfast garbage figured I might as well try to get something out of it right? And I don't mean that in a this particular McDonald's I'm just saying watch supersize me and educate yourself anyway so I was trying to look on my app but the line started moving so fast that I really couldn't safely do that and operate the vehicle and I was just trying to confirm that what it showed in the app where the items that did actually have the physical monopoly pieces on them because I don't know because I haven't done it since I don't know when I mean probably two decades ago at least but anyway this year in addition to the physical pieces they also have digital Monopoly pieces for certain food items which I haven't done any of those yet I don't know I just like the physical pieces I guess but anyhow plus you have to do a mobile order and yeah it's just and most cases easier for me with certain restaurants not to do a mobile order for certain types of food because I've had with McDonald's in particular all of them not like just one they just cannot conceive of the concept of putting a piece of meat between two pieces of bread and that is all no cheese on it no vegetables on it no condiments I mean I've almost gotten rude or wanted to when I did one time I was very young I do remember that like maybe 18 for reference I'm 45 now anyhow and I finally was like I need the thing that goes move and you know the stuff that's called wheat that grows in the field and they mill it and turn it into bread and then that becomes buns I say you put the thing that goes move in between the two wheat mill bun things no anything else Cal Brett only You understand like yeah it was bad but it just kept happening every single time I went there and I was just like come on I am making it actually super easy for you and you're just like robotically screwing it up every time I don't defend the way I behaved even though they were behaving more rudely but I still don't defend it and act that way nowadays but anyhow bottom line the woman just didn't seem to be able to tell me yes or no on yes the large iced coffee does in fact have a monopoly physical game piece on it as it says in the app! Turns out it does as well as several of the coffees I looked like almost actually all of the coffees both iced the frappes the hot coffees and so it just looking back it's just so insane that she didn't know Well you know her job? And then she was getting very frustrated and angry with me over the speaker at the drive-thru before I even got to the window because I needed to just know that information so I could make sure I was ordering what I wanted to order to get at least the number of pieces that I wanted to get that day not really a complex thing just you know you're inside there You work there You make the iced coffees you see them you feel them you know if they have a monopoly piece on them or if they do not and anyway there was a huge apology from the manager and whatnot because he actually I guess heard what she was doing so that went a long way and that always goes a long way with me and it's not so much about you know giving me gift certificates or refunds I mean that gesture does mean a lot but it's more about a sincere apology and a handling of the issue with the employee you know? I will say the fact that it WAS most definitely done @ this location quite well & so that @ the end of the day means EVERYTHING So I what I'm really saying is you should enjoy ur experience here!👍🏻👍🏻👍🏻

You all marked the DoorDash order as ready at 445a, February 11,2026. I banged on the window, twice, and the female manager tells me I have to wait until 5am to pick up the order, because its not ready and yall arent open yet. I asked why yall marked the order ready prematurely, and she proceeds to act like she doesnt understand English. Well, maybe you should not be in an English speaking country working customer service. -Stop accepting orders so early knowing that youre not going to give them out until opening time. -Stop marking orders as ready when they are not. If it marks as ready when you print the sticker, you either need to wait to print the sticker, or contact corporate to have the tech team fix it. Do you not care that it makes us look like we are lollygagging? Do you not care that if I was Dashing on Earn By Time it will look like I'm stealing time and could possibly get deactivated? Take this feedback, get out of your feelings, and do better. We all have a job to do, and obviously we need each other to make it work. Stop being lazy, ignorant, and uncaring. But, with me having previous experience with the owners team, I understand the lack of care. Multiple times I asked not to be contacted when giving feedback, and they emailed me anyway. When I asked why she didnt respect my wishes to not be contacted, she said the owners want to show they care and she's told to contact anyway. We'll, obviously, the owners are ignorant and dont care about anyone but themselves.

I had hair in my burger so glad I noticed it before I pulled off I even gave it back to the girl at the window. Disgusting!!! Do better!!!

I normally don’t review fast food but the MANAGER at this place WAS SO RUDE!! I was given my drink and plain sundae, and was told to go to spot #1. Usually, I don’t mind cause that means food is being made fresh, right? I waited 15 mins. Came in, told them no one came out with my food (fry and nuggets), The Manager looks at my receipt from the other side of the store, didn’t bother to walk up to me and says “I gave YOU, your sundae”, “I remember I made it!” I said “yes, I got my Sundae but I specifically said I didn’t receive my food”. And besides that, it’s already melted before I could bring it home to my daughter, but I didn’t bother to ask for a new sundae. No apologies from the Manager! I received my food and it wasn’t even fresh!!! So what’s the point of having me wait in spot #1 then act like I was the one lying about getting my order?? 🤨🤨 As I’m writing this review, my daughter says “I’m done with this ice cream, why? Cause there’s hair in it! 🤢🤢

This is a friendly, well-staffed McDonald's. They hire good people, and give them good training. So, the customer service is quite good. It is not an easy gig, due to the aging equipment, bad speakers, unreliable kiosks, etc, which they manage to smile through. You also have to consider the neighborhood. People come out from under the underpass in varying conditions of yuck. The drive-thru gets crowded with people already upset by their wasted time on the 35. They're not looking for more delays. So, the workers here get the blame for it all and manage to smile through it. Kudos to Nayalli, Elizabetta, Pati et al for always giving their best. It is not an easy gig, and unlike the effect left by the peevish reviewers, they make a lot of people happy in the neighborhood.