McDonald's Menu Prices at 813 Macarthur Blvd ★3.6 (1289)

Went on my lunch break and ordered my food at 12:08, and yhere was only 1 customer in front og me, and maybe 3 in the drive through. At 12:25, I still didnt have my food, soI asked for a refund because I already had to go back in to work. They tried to hurry and giveme my food real quick, so I said "no, I want a refund." Thr manager said "why?" I said "because Ive been waiting for 20 minutes and I already have to go back in to work, so I dont have time to eat. I need a refund."

Night shift (1:18am 2/18/20. Food hot, prepared correctly and in an above timely manner! One of fastest but nicely prepared orders! Demonstrated all of McDonald's known training and had a friendly disposition. One of few that didn't have issue using BOGO receipt promo( have had issues at other locations but not here at all)! Give night shift 5star all around!

I don’t want to kill your rating sir. But it’s really horrible I just ordered one egg McMuffin it took 10 mins wait. It’s like there is no motivation for employees and supervisors, looking at all past reviews.

I had a frustrating experience at this McDonald’s due to repeated order errors and poor communication. I initially ordered a drink with oat milk. I was told they didn’t have oat milk, so I clearly asked for it to be removed and said I’d take regular milk instead. I was told that was fine. I then ordered 6 cookies and a small fry. At the pickup window, the order was read back incorrectly (mentioning items I never ordered). I corrected it again. Despite this, I was given fries, drinks, and an additional bag containing oatmeal I had already asked to be removed. I was told to park and wait for cookies. When I checked the bag and saw the oatmeal, I went back to the window and was told that it had been read back to me earlier, which wasn’t accurate. I was never given a receipt, and I had already corrected the order multiple times. At that point, rather than making a scene, I chose to leave. The situation could have been handled much more professionally with clearer communication and attention to the customer’s corrections.

The manager of this location should try offering more hours to have more employees working nights; it's clear that the demand is higher than the number of employees they are currently employing. Take to long time to go drive-thru. Furthermore, they don't have what's available in the app; there's a lack of work between the system and what they can actually sell at that location.