McDonald's Menu Prices at 4159 Lee Rd ★3.3 (2454)

Since I've moved black on this side of Cleveland I visit this location sometimes and EVERY TIME I've come the service was amazing. Today, the screens were out in the drive through but the two ladies that was working the windows still remained polite and they also came off like they like their job! As a fast food manager I love to see good people do their jobs well! Thanks for making my day!

Men’s bathroom is filthy smelling!!! Lots of germs marinating there - not ok.

This is for the 4159 Lee Rd location : Disappointing Experience at McDonald's on Lee Road and Judson I recently solicited the McDonald's on 4519 Lee Road in Cleveland, Ohio, and unfortunately, my experience was far from satisfactory. I was served a stale, unpleasant fish patty that was nearly inedible. It was in a dehydrated state, very hard, to hard for a child to eat and very challenging for a grown-up. Despite the years since my last visit, the quality of the food remains disappointingly poor, with dry bread and a lack of freshness. A staff that for some reason insist on being rude and serving food that should have been disposed of. Additionally, the staff's attitude was less than welcoming the last time I was there, showing little concern for customer satisfaction. This lack of care was evident both in-store and through delivery platforms like DoorDash, where I received my order. I hope the management and staff at this location will reconsider their approach and strive to improve the quality of their service, the hiring and training of their staff and food for the community they serve. Just because you are not in a wealthy suburb, does not mean that we in the Lee-Miles- Havard area deserve your CHOICE of low level purchased food. I don't expect it to be a 5 star establishment. But I have seen 5 star service, food and cleanliness at the Mcdonalds nearby located at 6225 Mayfield Rd, Mayfield Heights. Their food is superb.. and guess what? it is also just a McDonalds. I have tried to catch them off guard and the staff is always polite, the kitchen and the dining room is very clean the food is actually fresh...every...time. So why Lee road, why is it always so stale, so hard, so bad for so long at your establishment? If doordash would let you choose the exact location to buy food from I would have chose another location. But I took a gamble and I lost. I should mention that their defense, the bread seemed really fresh and the extra sauce was added.. but it was impossible to bite down and chew on the fish. The pictures dont show chewed food, but it is pulled apart to show how dry it was, but I dont think the pictures actually show how stale it was. Just to mention My experience with the staff from March 2025 , when making a run for a coworker - I was in the drive thru - the car in front of me finished their order but they blocked the speaker, I could not reach it to hear or to speak into the speaker. The staff member must not have had a camera view of this because you can faintly hear a voice coming through more than likely speaking to me or to other staff members. But as I said I was not close enough to hear. A few minutes later, I pulled up and I say in a polite voice " Hello" and the woman kindly replies - " Ma'am , I been said how can I help you" - that was highly unprofessional and I left the line to go across town to the the other McDonalds. Not everyone can do that, which is why I suppose their food and service stays sub-par.. you assume we won't complain or that we don't have the means to go somewhere else. You are mistaken - Best Regards , Mrs. Amanda Lipowitz

Wonderful gathering place for locals! I enjoyed my time here!

I was the only car in the drive thru but somehow I waited over 10 minutes for someone to take my order. Curiousity got the better of me so I waited to see how long it would take. Put the car in park, played on my phone, and waited, and waited. I heard conversations over their radio between employees inside. Finally, someone noticed the line of cars, that was now near the road, and wanted to take my order. Immediately, I said that I've been waiting 10 minutes, how could you not notice me? Response was someone didn't have their head phone on, can I take your order. No apology offered. I left the line. Went across the street to Rallys. Wrote this while in line, and am leaving. The line at McDonald's is still out to the street. You can decide if you want to put up with this BS! BTW THE MCDONALDS IN MAPLE HTS. ON BROADWAY KEEPS THEIR DRIVE THRU LINE MOVING. Edit: Curious as to why you want me to post the same info on another site? Did I not give you enough information already? Find a way to stop your drive thru line from running into Lee Road!