McDonald's Menu Prices at 25640 Miles Rd ★3.3 (1533)

Hey, so I went to this location today at 9:38pm first thing I went through the drive-through and the young lady said sorry for the inconvenience you have to come in so I came in as I arrived. I placed my order on the kiosk and sat down and waited for my food. As I waited. I watched the girl as she stood at the register texting on the phone while handing a customer a cup for her fountain drink next she I’m guessing, went to start bagging my order and I watched her scoop the fries into the container and throw the fry in my bag so of course the fries were upside down on the bottom of the bag. Then she gave me my blue raspberry frozen drink. I had to tell her I also had a high sea orange with my fish fillet meal then she gave me another cup while I was waiting for my food. I noticed that in the lobby dining area all the tables were dirty. I was a bit confused because it was for Staff that I can see in the restaurant and only two customers, including myself. The best part is when I got home my sandwich was so hard. The cheese was melted on the back of the box which means they didn’t even put the sandwich together neatly and it was a completely old piece of fish is extremely hard photos below I pay about $15 and can’t even eat my food because it was completely old. I will be reaching out to corporate Monday morning. This is ridiculous. I’d rather for them to say that they don’t have any fish fillet then to give me something that’s extremely old and been sitting a heart that’s not even edible not to mention no one said thank you have a nice day or anything. Some people don’t need to be in customer service. This location really needs to evaluate who they leave and charge or who is working. It was an extremely horrible experience. Not to mention, I asked for one sweet-and-sour sauce that I paid for she gave me three sweet-and-sour sauce and my bag was full of napkins. I have so many napkins in a bag. I couldn’t see the sweet-and-sour until I took everything out the bad. I noticed that part because I am a business owner and supplies cost money so for her to give me 16 napkins is insane.

Manager on night shift (white lady) was very rude and unprofessional too busy smoking cigarettes outside with her employees in the back when i received my order! the nuggets were hard and old, fries was soggy, and the apples were expired. when calling to talk to manager complaining that my kids said the apples taste funny she said “from one day” in a smart alec tone! and then continued to say “you can bring the apples back so i can check them out there’s nothing i can do about it” if she wasn’t too busy smoke her cigarette like it was a pipe our order would have been correct! i will be getting my refund

This is the third time I’ve ended up at this location. Every time, I found the door closed at 8:00 a.m., even though according to the schedule it should be open. Because of this, I had to cancel DoorDash orders since the wait time at the drive-thru is very long. Today, for the third time, I tried again. It’s 8:40 a.m. and the door is still closed. I placed an online order, but no one comes outside to bring it to you. They just signal you to go to the drive-thru. The door is closed as usual at 8:40. I had to walk to the drive-thru to pick up the order. If you have time to wait, you can come here. If not, look somewhere else. I would avoid this place, especially for food delivery orders. I don’t think anyone wants to waste time here when they can make money somewhere else where things actually work properly.

The dirtiest place I have ever seen. Half cooked fries to hurry up and disrespectful staff towards a police officer. Wouldn’t help get his order taken care off. Gave a political answer oh I would have to remove the order from Drive Thru and ring it here and there’s only 1 person there in drive thru. If y’all weren’t so worried about raising prices outlandishly and not schedule enough staff to handle your business it would be a lot better. It is no wonder McDonalds is losing ground and money

Wife and I stop for a quick bite (from akron to Buffalo and back.) We waited 20 minutes at the stupid intercom to just order the food. 20 freaking minutes we said hello multiple times and the reply just a moment. Get to the window and not even kidding they were so rude waited 5 minutes to take our payment gave th card back quick. Then we sat there 15 freaking more minutes waiting for the food. When we got the food it was all wrong. 2 double cheese burgers no pickle or onion and fries. The fries were cold the burgers had everything on them. So we went in. They swapped out the burgers but that took another 10 minutes. SO IF YOU HAVE A SPARE HOUR TO WASTE. STOP HERE AND EAT. GOOD LUCK. VERY RUDE. MCDONALD'S HAS GONE TO CRAP EVERYWHERE 💩