McDonald's Menu Prices at 2347 Randleman Rd ★3.6 (2060)

I stopped by here at 2:08am on a Sunday night. I ordered a large caramel mocha with no whip cream via the app. I went through the drive thru. When I got to the speaker, I was told they didn’t have it so I got a large mocha frappe instead. The wait was fairly short. It was a little thick but it was tasty. I enjoyed it.

The McDonald’s is good, but the people who make the coffee always give me a hard time when I leave the coffee be cold or not hot enough. I’ll have to take it back in there because it’s not what I asked for and when I say good morning they always say how are you doing And pass me my drink and turn ahead. I’m trying to call up there so I can get a fresh coffee because my coffee is cold and I’m on the way to work.

Went here with 2 friends and got the worst customer service I've ever experienced. It took a good 30 minutes to get through to the second window at the drive through, and they were not busy enough to justify all that, so we already knew something was up. When we finally got there, we were asked what we ordered. We recited our orders as best as possible, enough that he should've known which order was ours. Instead, he started asking for our receipts and if we were just messing around or if we actually ordered anything. I have never been required to keep my receipts to get what I ordered, and I have never been accused of theft at a McDonald's drive through. It took a lot of (very unprofessional) back and forth to get our orders, and when we finally got all that was ORDERED AND PAID FOR it was shoved in my hands and we were told to "just go" and the window was closed very abruptly. unsurprisingly, one of our orders was still incomplete, missing a drink, and mine was noticeably stale from sitting around too long. I don't expect stellar customer service from a McDonald's drive thru, but I also don't expect to get berated and insulted as a paying customer!

The iced coffee was perfectly made! I enjoyed the holiday encouragement given by the crew member! The restaurant was also very clean!!

My order was 4 double cheeseburger w/o pickles, and no salt burgers plus large French Fries no salt, I received cool feeling burger w/o melted cheese that did contain salted meat and the fries had a slight coating of salt like they were dumped in the usual salted pan to pull mine from. Also not hot just warm. Then I called to report that they didn’t pay attention to my order request I was asked if I had the food to bring back since the kids had stared eating before we realized the error they made I said no the kids had stared eating it. Her response was “oh ok I will pass the info on for review “. Do we paid for food not ordered and threw most of it away . Stay away from this McDonald unless you like Luke warm not as ordered food!