McDonald's Menu Prices at 2154 Hylan Blvd ★3.5 (2158)

Why do you even hand out table locators if you’re not going to use them? I waited 25 minutes before checking on my order, and-surprise-it had been sitting there cold on the counter for over 20 minutes. Fantastic system. Really impressive Your staff completely ignored me. I was literally holding my receipt in front of them, saying I’d been waiting almost half an hour, and they just walked past like I didn’t exist. In the end, I had to go behind the counter and grab my food myself, because waiting for someone to pass a bag from one meter away was apparently too much to ask And by the way, just take a look at how this burger was assembled. Beautiful, right? Since it was already cold and the cheese had hardened, it was impossible to even fix it or put it back together. Enjoy!!!

Ordered the Hot Honey McCrispy but was given a Hot Honey Snack Wrap instead. This is not the first time this location has gotten my order wrong. This location clearly does not check orders.

I recently dined at McDonald's and had a pretty good experience! The food was up to the usual standards, with my favorites delivered fresh and hot. The service was fast and friendly—my order was accurate, and the staff was attentive. As for the atmosphere, it was clean and typical for a fast-food restaurant. It’s great for a quick meal, but I wouldn’t linger too long. Overall, a solid choice for a quick bite when you're on the go!

Extremely Disappointing Experience – Requires Corporate Attention I am writing to formally document a consistently poor experience at this McDonald's location. It took me almost 1 hour to get an order. The overall condition of the restaurant was unacceptable, with visibly dirty tables, unclean floors, and a general lack of basic upkeep that raises concerns about cleanliness standards. My order was incorrect and incomplete, and the food that was provided was cold and poorly assembled. This reflects a clear lack of quality control and attention to even the most basic service expectations. When the issue was brought to the staff’s attention, there was no apology, sense of urgency, or attempt to resolve the problem professionally. What was most concerning was the attitude of the employees and management on duty. The interaction felt dismissive and unprofessional, as though customer concerns were an inconvenience rather than a priority. This is not the level of service expected from a brand that positions itself as a global leader in quick-service dining. Given the frequency of these issues, it appears to be a management and training failure rather than an isolated incident. I strongly recommend corporate leadership review this location’s operational standards, employee training, and cleanliness protocols immediately. Until meaningful changes are made, I will not be returning, nor can I recommend this location to others.

absolutely horrible staff and horrible service, dont know how to serve right and doesn’t pay attention to the food being served. i bought $20 worth of food and went to sit down for 5 minutes and got up to get my order waiting for at least 20-30 minutes only for staff to say my food was “already taken with a receipt” even though i was the only one who had the receipt also not to mention the staff almost always somehow forgets parts of your order and when you try to ask about it they all ignore you, and when you add the choice for your food to be delivered to your table you still have to go get it yourself because apparently giving the food to the correct table is too hard