McDonald's Menu Prices at 1660 Richmond Ave ★3.5 (1895)

Hello, I literally picked up my order from your location about 30 minutes ago. I arrived home and discovered that my burger was missing the meat patty. On top of that, there was no soda (Coca-Cola) available at the location. This is very disappointing. Please let me know how this can be resolved

Literally so disappointed in the cleanliness and efficiency of this McDonalds. I asked for a water cup and the employee rolled her eyes at me and didn’t get me a cup so I had to ask someone else. The order of 3 things took 25 minutes. The restaurant is unkept and the ice machine is broken. No one was helping customers and you had to raise your voice to get anyone attention.

This McDonald’s location on Richmond Avenue in Staten Island was very clean and well-kept, which I appreciated. The restaurant was nearly empty when I visited, yet I still had to wait quite a while for my food—possibly because the staff seemed busy cleaning at the time. I ordered a Deluxe Double Quarter Pounder with Cheese, French fries, and a Sprite. The total came to $13.60. One nice touch: they offer unlimited mayonnaise at no extra cost—unlike in parts of Europe where you’re charged about 1 euro just for mayo. As for the food? The burger was okay, not great, but I wasn’t expecting anything extraordinary—it’s McDonald’s, after all. Fries were hot and standard. ⸻ 🔍 Overall: • ✅ Very clean • 🕒 A bit slow despite being empty • 💰 Reasonable price for the meal • 🧴 Bonus: Free mayo (a small but appreciated perk) • 🍔 Food as expected—not amazing, but not bad either Solid for a quick bite if you’re nearby and not in a rush.

I would give 0 stars if possible. The place is filthy. You kick garbage as you walk around. The workers are the most incompetent people I ever seen. All of them.. the younger ones to the oldest workers. You call them for help and they pretend they don’t hear you. Asked a kid for help with a pickup he looked at me mouth hanging no thought in his mind just saying “ uhh I don’t do that” They got our whole order wrong from the drinks to the sauces. HORRIBLE. Idk how this place stays open.

Drive through lane is ALWAYS consistently slow as molasses. I only go here because it’s close to the campus when I need a quick bite. I ordered a mc crispy today and it was undercooked. Disgusting. I think I’m going to stick with the campus cafeteria and the halal cart from now on.