McDonald's Menu Prices at 10999 Metcalf Avenue ★3.4 (2256)

On my way to work, stop it's about ( 10:30 pm) McDonald's to get something to eat. Got the cheeseburger meal. Cheeseburgers was dry and hard the fries was cold and old . Each time I stop there around this time the food is horrible. I know why stop well nothing else is open that close to my job. I would rate everything at a -1 that how bad it is!!

McDonald’s Metcalf near 435 McDonald’s Metcalf near 435 interior view -almost every surface and seating area not clean- including food, drink spills, condiments, smears on tables from dirty water in cleaning , build up of soils , bad mopping technique and more - this includes filthy high chairs. Windows dirty too. Parking and handicap parking is good. Lighting is good. Order plain cheeseburger, well done fried, 2 hot apple pies and water. - well done fries weren’t well done and apple pies were warm. The person who bagged my order was the same person that bagged my fries -he read my order and surely he knew the fries he put in the bag were not well done - he was dressed as part of the management team. In the restaurant business there is a term called QSC - quality service cleanliness. In many cases areas in this McDonald would be super low. I suggest you find one that actually meets McDonalds standards.

Service was fast but this family owned store will literally have under working age kids in the drive through and the quality is absolutely terrible. I got 4 double cheese burgers and all the buns were literally crunchy around the edges of the bottom buns and a couple patties were clearly past their times in the warming tray. I'm guessing buddy thought it was cool or funny to just give me burgers sitting in the warming zone. I've been burned enough now I'm not going back.

I run into the store to make an order the kiosks listed only large fries and nothing else so I went to the counter and placed my order. Waited almost 3 minutes for my order. While waiting a little girl came up with a cat in her arms, halfway behind counter and one of the workers reached over and started rubbing on the cat. I was about to cancel my order if she went back behind that counter to handle food. Another worker walked up to me and asked me what I was waiting on. I said my order and she looked to the right and said here it is. I don't know how long my order been sitting there but why didn't somebody say anything? Fry's were barely warm. No need to asking for a refund and letting them know how bad the fries was. I would have took them away from the socialization on the phones. Just going to have to start cooking at home. I sure hope the lady washed her hands

Karesh(Karish?) the service member was awful. We recieved older fries and asked for more fresh. They said yes and brought us back hot, hard, and brown fries. We went inside just to ask for them to be remade again because of this and Karesh was so defensive- he stated that we don’t make any sense and that he served the same thing to everyone. They just made a fresh batch and when we asked he repeated the same thing and said if we don’t want what everyone else is getting, we could get a refund. We ended up getting a new batch of fries because we just asked if we could please try. Karesh snatched our bag of old fries off of the counter and slammed them in the trash. It was SUPER aggressive. In the end the new fries were fresh the normal light color of fries and good. Karesh still raised his voice and repeated that we didn’t make sense and we left