McDonald's Menu Prices at 9717 W 87th Street ★3.5 (1092)

Ordered two burritos and asked for them to be fresh. Not cold or barely warm eggs and the burrito to be crispy on the ends. Got home with barely warm eggs and crispy burrito. Terrible. Won't be coming back. It happens way too often. This McD's is one of the worst when it comes to their food.

I usually love going to McDonald’s and never really had Problems with this location but lately I’ve been seeing a changing their food every time I will take a bite into something soft there would be something hard in it, and I would have to spit it out. recently I bought chicken nuggets. I took a bite and I felt a weird crunch. I spat it out and looked inside the chicken nugget and saw a big black spot right in the middle and sadly it wasn’t the only chicken nugget with Crunch in it I just didn’t look into it please don’t order from this place anymore. I’m not sure what happened but I’m pretty sure it’s not safe.

It was very busy and it took a long time to get to talk to a cashier and receive our food. They were doing pretty well for how little they had, but we were almost there for an hour waiting for our take out orders. We were trying to get food to eat at a park but due to the wait it was too dark outside. I hope next time they will be able to find enough people for the dinner rush.

Would give less than 1 star if I could. Got a spicy crispy sandwich. Took one bite, disgusting. No meat whatsoever. Grissle and tendons. Just absolutely disgusting. Tried to break it in half hoping some part of it was meat. Just more grissle and tendon and was a very weird color inside. Just absolutely disgusting. Threw it away. Ended up eating nothing. Completely ruined my appetite.

I understand that mechanical failures happen — the Drive-Thru here was out of service when I arrived — but what happened next was unforgivable. I placed an online order for my child’s school lunch and, after waiting in line, I exited my car to ask for help. The staff I approached were dismissive, indifferent, and completely lacking in basic empathy. Because of their negligence my child missed his lunch period at school. This is not a one-off problem; I’ve experienced rude and careless service at this location before. Paying customers deserve respect and accountability — not apathetic employees who act like they’re doing you a favor. McDonald’s: fix your training and your attitude at this store, or expect this to be shared widely. I will be posting this experience across my social channels and escalating to corporate if I don’t receive a prompt, meaningful response.