McDonald's Menu Prices at 4838 San Felipe Rd ★3.7 (571)

I used to like this place. I used to go here at least twice a week. Lately, the service is really bad. The sugar free iced coffee is always delivered wrong, the fries are cold, and orders take forever to get filled even when the restaurant is not busy. I stopped ordering the iced coffee since they cant get it right. The manager with glasses is not friendly when she delivers an order that took over 20 minutes to receive. This has happened on many occassions lately. They need a new manager and better training on how to support customers before they go out of business. It's all about the people who make a business successful or fail!

This McDonald’s is clean and fairly quick. They have a drive thru which I’ve used countless times. And both indoor and outdoor seating. You can order either at the sell serve kiosks or at the counter with an attendant. It’s convenient and what can I say, I really like their food.

Clean, fast service..good place to bring kids, no bizzaro homeless to deal with. Lobby has reopened after remodel. Self-orderig kiosks now present. (Guess automation is now cost effective given the high minimum wage.)

I frequent this McDonalds because it is close by. The service has gone down hill. I ordered on my phone inside the store and had to wait over 15mins to get it. I requested table service but I had to go to the counter to ask a few times before I got it about 16mins after I ordered (wasnt even busy). The orders are ready but waiting behind the counter for some reason and this results in cold food and watered down drinks =/. It's nearly impossible to order at the front and not from the kiosk or phone because theres hardly anyone staffed at the counter.

Some days the quality good. It depends on which manager is there. There has been a problem with lack of customer service by a couple of the managers. There are two men who are managers--that don't provide a quality standard of customer service. Went there again, and the restaurant is festive for the holidays, and the quality of service is good. There was a woman manager and some new employees who seem to be trained better about the importance of good quality customer service. We are going to continue to go here, my kids have been going here for a long time. Merry Christmas and Happy Holidays!