McDonald's Menu Prices at 2191 Monterey Highway ★3.8 (1316)

This is the best McDonald's in San Jose so far. The manager is super nice and friendly. Great service. (She in 2nd picture) Also a tall Mexican ladie was helpful, she was helping a older gentlemen to use Kiosk Machine. The venue is clean, the menu on the wall is very useful not like other McDonald's. Food was much better than Berryessa Road McDonald, Landess ave McDonald. This location is very nice 👍🏼

Update Review as of 02/24/26, re-checked restrooms in this visit still horrible unsanitary. Papers and pee all over the floor. ----------------------------------- A year ago, I would have given this McDonald’s location five stars. Today, I’m giving it one star NOT because of the food or the service, but because of cleanliness. The restrooms are consistently in very poor condition. Despite requiring a long access code to enter, the bathrooms are still extremely dirty, which shows a lack of proper maintenance by staff. It’s frustrating for customers to need an access code longer than a debit card number just to enter a restroom that is unpleasant and unsanitary. This has happened on multiple visits; I simply hadn’t taken the time to comment until now. To make matters worse, the restroom code printed on the receipt is often incorrect and has been that way for a long time. Overall, this is a disappointing experience that needs to be addressed. ----------------- In response to McDonald's Owner herein he saying he needs additional information. I am reviewing your store in details and with a video nothing else to discuss besides you keep your restaurant clean and sanitary

I just picked my order from drive through. We had two separate orders. I specifically told the guy can I get buffalo sauce, he said sure, and made us part at spot 1. When the lady came she just brought one order which had the sandwiches and didn't have any sauce. No ketchup and definitely not the sauce I had requested. Then I go inside cause our second order which had fries was missing. They are still getting the second order ready and forget our drinks. The lady was very sure to charge 55 cents but cannot remember to provide me second order on time. I think they forget that people do drive thru so they can skip going inside the restaurant. I know McDonald's is a fast food and not that people will read this review but please be efficient and bring all the drive thru order outside. Also the large fries was not filled well.Thank you

This place sucks! The people are always loud aggressive non-english speakers that pay no attention to customers. They never get my food and drink orders right the multiple times I've ordered here (who orders a caramel shake with breakfast at 5:15 in the morning???). Today they over charged me for my order by ringing up the wrong items and I really just don't care enough to go back and deal with those people to fix it. 0/10. They open at 5am not 4:15 and they don't care that it's been wrong online for ages. Go to any other location and you'll have a better experience.

Typical "new McD" fast food restaurant with two drive thru lanes. There are two parking spaces next to entrance for order ahead pickup or Uber delivery service. Food order was very fast & hot! Interior used modern colors & glass windows on three sides except drive thru. Men's room was bare minimum consisting of handicap toilet stall, urinal, single sink & two hand driers.