McDonald's Menu Prices at 5420 Jefferson Davis Highway ★3.4 (2058)

Disgusting food. Hard buns, order was totally wrong. Pissed I paid $35 for that garbage! Absolutely unacceptable! Check your food before you leave. Stale buns and incorrect orders seem to be the “order” of the day.

So i went to take breakfast but this is what I got, I went upfront to asked them “can you change my order I pay for a service and this is what i got” but they say it is what it is, with a real bad attitude, please don’t waste your money, they act like they are giving the food for free .. we pay for it…. Bad service , bad attitude, and if that was not enough , the place was so dirty… last time I come here, management is so bad….

I arrived to the drive-thru around 1:45 AM to pickup my mobile order only to be informed from the store employee that they were not taking any orders and they could not cook/serve food due to being "under staffed". I was upset to hear that because it didn't make sense as to how the restaurant was still open (after all, it is a 24-hour business, according to the posted hours on the store) and there is a person there to work, but is not working and able to serve food. I was extra upset too because this was not the 1st incident I have experienced issues similar to this at this particular restaurant. If there aren't enough employees to work, the store should be closed! Shoot--I should apply to work there. I too would like to go to a job in which I don't work and still get paid! Needless to say that I never received my order from the store.

Food items were missing. I ordered a Big Mac, Fries, and a Shamrock Shake. I understand the Shake not being available after midnight, but the fact this place tried to give me to packs of cookies to MAKE UP for like...almost the ENTIRE order missing with one of their CHEAPEST items is literally insane. Y'all are McDonalds, you really don't have FRIES? Lousy, lazy management.

Well I stopped at this McDonald's in Lee Hill spotsylvania at 4:08 am and I sat until 4:15 am before I was asked for my order after I got to the cashier which was taken by the manager or team leader. I proceed to the pick up window where no one was stationed from 4:18 am until 4:32am with no explanation for why it's taking so long finally the same manager or team leader a young lady with glasses came to the window with my food with no I'm sorry for the wait time or nothing never said a word I was so annoyed. I've been to this location so many times and they can be super fast or dead stop slow its hit or miss or they give the classic the system is rebooting response or we are only accepting cash but this needs to be addressed by upper management.