McDonald's Menu Prices at 4301 Plank Rd ★3.5 (697)

Customer service is everything...and I shouldn't have to greet/promt the person handing me my food as a reminder to say hello, thank you, have a great day. When I pulled up to the first window he was taking an order and was irritated that I asked how much? Took my card, handed it back and said nothing so I said thank you, I will pull up to the next window and get my food. Have a nice day! The second window the gentleman was polite, professional and even cheerful a great way to start the day!!

Edit. My last time at this location for sure, possibly at McDonald's in general. Glad I didn't drink my coffee on my drive home since there's fruit flys in it. Almost $2 upcharge for unsanitary drinks. Most McDonald's aren't good so expectations are low. Poor customer service and the drinks are bad. Idk if they aren't cleaning the machine or if they give drinks knowing they ran out of syrup but the taste is ALWAYS off at this location. This morning, we got watery orange juice that wasn't even filled. Considering the price for a drink, you'd expect better.

I've got the message loud and clear now. Do not eat at McDonald's. Not any McDonald's. I'm sitting curbside. I put the order in for a medium caramel iced coffee 10 minutes ago. Two other people came in after me and got their order curbside, I had to ask the guy where is mine. He had just got to work and he went in and made it and brought it out. It's a large instead of a medium. But I've got the message. And all of these franchises are owned by the same person that says click on this link and they never ever do anything.

They had removed nearly all the McDonald’s Monopoly pieces from our cups and hash browns, leaving only one. If you visit this location, there’s a good chance you won’t receive any Monopoly pieces unless it’s a digital one. I recommend avoiding this store and suggest that McDonald’s investigate this location for potential misconduct.

Someone needs to have a conversation with the older black woman that worked this morning ( 12/29/2025 ) at Abt 6:40 am -7 am when I gave my code it didn't seem like she got because she said "ok what do you want?" I sent on to ask if she got the code and she said " yes that why I asked what do you want, a frappe, what flavor" ... I gave the flavor and said that was all... Pulled up to the window and she said to the other employees , " yall better learn to speak english next time y'all want me to work if you want me to deal with the money"... That was so disrespectful and definitely isn't something a customer should have to hear. Just because your in your feelings about not understanding Spanish is no reason to be like that towards people. Not appropriate work language, creates a hostile work environment and not appropriate for customers to hear especially when the customer herself is of Hispanic background. Please do better ma'am.