McDonald's Menu Prices at 5641 E Belknap ★3.3 (2094)

Whoever the latina female who worked the Drive thru on SATURDAY JAN 31 AROUND 6AM - 6.30A should be disciplined for her lack of customer service and sour attitude! Nobody is asking you to work she clearly doesn't want to be there. When ask for condiments or taking order she gave agitated glances and snappy remarks. She even failed to provide a receipt for our order! She definitely should not be working in any customer facing role. I want something done about this immediately

This McDonald's is by far the worst one I have ever been to. I went to the kiosk and added an offer from my phone and when I went to checkout my offer wasn't applied. They also charged me extra for the toppings as where at other McDonald's locations have never done. We have waited at most 30 minutes just waiting for 4 meals. They were all basically the same thing. The employees were rude to me. I hope this review changes the way this location has been judged from my experience and other too. (Plus they forgot our fries.)

I don't go here that often because every time I go, there is a problem. Either with my order, they don't have something on the menu or they're really slow. I went here the other day because my daughter likes their playplace. Most of the tables had crumbs on them, the floor was dirty and the bathroom was dirty too. Before I left we ordered more food for my wife and son who did not come with us. We waited over 15 min for a happy meal and a filet of fish meal. While waiting 2 other customers came in to have their order fixed. I'm not sure I will go to this one again, especially since there is another one about the same distance away in another direction. I will say the employees are polite but they seem to be understaffed

I recently visited my neighborhood McDonald’s and had an extremely disappointing experience. I ordered two large caramel iced macchiatos with light ice, but was handed drinks that were half-filled. When I politely questioned this, the staff tried to justify it by blaming the machine — yet the machine should also be able to account for requests like “light ice.” I asked to speak to a manager, but instead of resolving the issue, she was rude, argumentative, and unprofessional. I witnessed her going back and forth with her employees at the drive-thru window, clearly showing a lack of leadership and organization. At no point was proper customer service shown. I kindly requested a refund and returned the drinks, yet I was denied several times until I refused to leave without my money. Only after persistent requests did they finally agree to refund me. This location lacks basic customer service skills and proper management. I would rather drive across town than ever return to this McDonald’s. I hope this complaint is taken seriously, and that appropriate steps are taken to train staff on professionalism and customer service.

I was in the mood for chicken so I ordered the McCrispy and it was so dark it looked burnt and tasted tough! They put those horrible pickles on it too. I don't know whoever thought of that but stop! Also on one side of the bun was real close to burnt too. I only ate half of it because I just couldn't keep on eating crap! At least the French fries were hot. Probably will order from a different location next time, if there's a next time! I also couldn't find where I request a refund for that chicken! And BTW they are now charging 30 cents for an extra pickle on a burger! What the heck!