McDonald's Menu Prices at 5700 Forest Bend Drive ★3.3 (1931)

I stopped by on February 18th approx 430 hours after a long day at work. I always go inside and was waiting at the counter with two other customers for approximately 8-10 minutes. An older man looked up from the kitchen and headed towards the counter. He ask if I wanted to order and I replied yes, I'll have a Filet of fish and he interrupted me there before I could finish my order and said you need to use the KIOSK if you want to place an order😲. I told him he had my request and that I was not ordering off a computer kiosk and he then said he couldn't help me. SO, I LEFT. I've been going to this McDonald's for approximately 40 years and seriously disappointed in the recent quality/ temperature of the food and lack of customer service. I'm 70 years old and If I wanted to order food on a computer kiosk , I would have brought a 12 year old with me to figure out that darn thing. Plus I'm not in the habit of touching a computer screen that hundreds before me touched when I don't know what their fingers have been touching all day. Sad but I doubt that I'll ever stop there again 😪. They spent a lot of money on a remodel and it looks nice but I think the money would have been better spent training their staff on how to take care of their customers especially ones that have been there for decades. I posted a review before and was directed to corporate of which was a joke. Seriously the information provided was insufficient and I was not able to get through. If the local manager/owner cannot reply to concerns and complaints and passes the buck.... it goes to show THEY DONT CARE... Found out that WENDY'S across the highway has a fish sandwich of which I really enjoyed.

Good food. Service was fine. It was 6:45 am. Strangest thing GPS sent us there even though it was NOT the "McDonald's Near Me". So watch. Double check it with Google.. Where's the nearest McDonald's to and add your address. Then click AI. I asked Google why it did that. It said because of traffic flow and efficiency. Whose efficiency? Not mine!!!

I just had the worst experience going to a McDonald’s location. I’m pregnant and I was craving for a hot chocolate from McDonald’s, it’s not the first time I go to this location and never had a bad experience before. I decided to go order inside and the person that came to me said “FYI the lobby closes in 7 minutes” (it was 9:53 pm) I said “it’s fine I’m just ordering a hot chocolate” To what he responded “the machines are not working we closed them because it’s new years, sorry” I went back to my car and saw a lot of people coming in and kept ordering and I had a feeling that he just lied to me. When to the drive through, ordered my hot chocolate, everything quick and guess what?!? I got my hot chocolate as always!! Apparently this person is a new manager because I have barely seen him a couple of times and he’s always smoking outside next to the door, it’s really uncomfortable to go in because of the smell, I always come at the same time (9:50-10 pm) and everybody else is nice! So the manager on 01/01/2026 at 9:53 pm is SO RUDE AND LAZY!!

Just left McDonald's as I was eating my nuggets either they under cooked them or they're old nuggets I had 3 that taste good, then the next one taste awful and the next one and next one. This was my lunch for today. I try calling the store but no one answered.

We come about twice a week to get a happy meal for my kid, and decided to come today for our regular free nuggets meal for Veterans Day but we were told that because of the owner’s directions they were only offering a Big Mc. They lost a customer in here.