McDonald's Menu Prices at 1405 S Byrne Rd ★2.8 (1805)

Do not bring your kids to play here! It is disgusting! The garbage has stuff leaking out the bottom. There is food all over the floor. It stinks awful. I felt dirty just sitting there, and it is overall gross. The play area looked filthy. Terrible lighting inside there. Literally walked in and said, I'm out! Packed up the kids and left! I don't know if there are words to explain how nasty this place is.

This is the worst mcdonalds location in Toldeo I came here three times already and the first time I came here it was okay the lady who took my order was really nice and I got my food on time. The second time I come here I was trying to order food again and couldn't because there was only one person working front counter and then the third time I came here their shake machine was down. Im never coming to this location ever again. The workers here do not care about customers. This is not a very good location and i would say if you consider going to mcdonalds avoid this location at all costs.

I went here for the first time with my kids to share a meal with my family and let our kids enjoy the kid’s play place. We were here for an hour and in that one hour homeless people came in to sleep in the play land. Then another guy came in, sat in the corner loudly making arrangements to sell drugs in the parking lot. As we were packing up to go another homeless person came in aggressively trying to get us to buy socks and extension cords. It’s a shame the owner and staff allows all this to go on to PAYING customers instead of telling people they need to leave. It’s a McDonald’s with a kids play place, but with how manager’s run this business you wouldn’t even know it.

I have been here twice. I will not be going back. The first time I went with my stepdad and grandma, we ordered a number 9 with fries, and Diet Coke, and a filet of fish. We got our order, and it didn't have our fries, so I got out of the car and went into the lobby to get our fries, and when I went in there, it was chaos. 2 people had been waiting for at least 30 minutes for their orders and then I witnessed to managers getting into a screaming match about how one needed to better in front of many customers. Then, for the second time, I used my app to get free fries with a Diet Coke, so I gave them my code and the drink, as well as a cheeseburger. They told me I was good to go to the first window. I get to the first window, and they make me repeat a new code and drink with the food I ordered, so I pay, then go to the second window. This is where I only received my cheeseburger and Diet Coke. NO FRIES. The whole point of the code was for fries and a drink, which didn't even happen. They need to start getting orders correct.

Went in at 10:24am left at 10:50. This time I did a mobile order and went inside at the counter assuming this would be faster. Nope, not even close. Seemed all of their staff were at the windows and no one was watching the counter. Also maybe 1 person may have been in the staging area and no one was on the grill for a rush. This staff had 1 speed: sloth. Not one person, including their dept manager had a sense of urgency. At 10:40 I finally got the attn of their manager to find out where my food was. It took another 10 minutes to get it. I was the third person in line in the lobby and the last to leave even though others came in and ordered after me. Of course my food was barely edible, because it was cold. I e given this restaurant three times to give me a regular experience and they have delivered poorly every time. Oh no apologies for the wait, no thank you nothing. If I were the franchisee or GM I would fire the entire staff and just start over. If your mgmt don’t want to work, they aren’t going to inspire team members to work either. If you’re still going to order from this McDonalds and have seen the reviews: bring a blanket and a pillow you’re going to be there all day and not want to finish your meal.