McDonald's Menu Prices at 2496 Lincoln Way E ★3.1 (901)

The customer service and management is horrible. The app is silly and there was a glitch to begin with. Usually managers are understanding but not at this location. I filled out the receipt and wanted to use the promotion for a sandwich which I've never had issues with doing showing a screen shot of the questioner receipt. The young girl (manager) tells me that I can't redeem it because I don't have the actual receipt. In that case, I could have just used any receipt that I found in the trash can. The chicken nuggets were obviously just thrown into the bag. I wasted my points that were earned on food that we couldn't even sit down to enjoy. I'm glad the kids didn't slip on whatever spilled in the play area. Get it together and do better. You just made me and my kids dinner plans down the drain. Shame on you people

How much do you care about your job if this is what you do to a $12 meal?? Didn’t eat it to avoid the probable spitter inside. Thanks for the effort. Plenty of other fast food places in the area to go to from now on.

This was by far the absolute most efficient McDonald's I've ever been to. The frappe was the best one I've ever had. The breakfast food was delicious and exactly what I ordered. The employees at the drive thru have an amazing attitude. I never give reviews about fat food..however when the service and attitude and the attention to detail is on point.. they deserve to be acknowledged for their outstanding service work effectiveness outstanding performance with a genuine smile! Wish you could clone these employees and have them at every location! Thank you for a fast delicious breakfast. You all deserve a raise!

Went to drive through and found what’s in the picture when we opened our food at home. Took the order back, Jodie (not sure of spelling, didn’t have a name tag) said she was the GM, asked for a refund. She said her policy as the GM is absolutely no refunds but would remake the order. I said no, not eating anything from their kitchen. She argued with me, said no refunds. Asked for her corporate or boss number. Usually there’s a number to call posted behind the cashiers, not at this one. Gave me an incorrect number to call, off by one number from the corporate number at the bottom of the receipt. After lots of back and forth, me telling her I’m not going away and will dispute the charge, she then decided to give me a cash refund for more than my order. Now she says her boss is the ones who said no refunds but she thought about it and just wanted to do what’s right so giving me more than the order was, for the trouble. Service was terrible. Food even worse. She said it was a training mistake from the kitchen I left my name and number for her “boss” to call because she said she will get in trouble for giving me a refund but wants to do what’s right. Whatever. She knew she was in the wrong. I think she was hoping I’d lose my cool so she could justify her actions but when she realized that wasn’t going to happen, gave the refund.

Usually would rate this McDonalds high , except @ 9pm they turned their clocks ahead & closed doors @ 9pm instead 10pm. Which upset my grandkids because they have the playground area in this one. And naturally their ice cream machine was broke so No ice cream .