McDonald's Menu Prices at 5410 Renner Rd ★3.4 (2931)

This was a very nice McDonald's. Much nicer than most. It had a huge playground area for kids and a ton of outdoor seating. It would be nice for a kids birthday party. I would think. It was laid out. Very nice and had a great ambience! I never thought I'd put ambience in McDonald's in the same sentence! Lol The place was very clean and the service was great. It is at a great location. Very easy to get to from the main highways.

I wish I could give this negative stars. I was literally left in the drive-through waiting area. I had a mobile order in at 12:19. The lady never came out till 12:55. After the guy that came out told me twice that he would be back with mine. I had a mobile order in so I should’ve had mine quicker than anyone. I patiently waited at the first 20 minutes nothing so I got out and went and stood in line inside, then found a lady through the fence told her I was still waiting. She took a picture of my order and I didn’t see her for another 15 minutes then the lady comes out a different lady comes out with my order. Proceeds to blame me for driving around the building to try to get a better position so they’d see me. She completely disregarded the first 25 minutes that I sat there in the same spot, and the guy knew I was there nobody ever came ever I spent $15 on the mobile app. I got Old food, cold food and they didn’t even put the barbecue cups in the bag, I will never come here again. The lady had the audacity to blame me and completely disregard the first 25 minutes. I’ve never seen such terrible customer service. I will never come here again. I don’t recommend you coming here either that was absolutely rude. I wanted to go inside and make a scene but what good would it do? These people are awful. Terrible customer service.

If you eat inside you will be pleasantly surprised! 5 star experience. They bring you the food. Solid! Bathroom urinals for males had ice in them??? I'm not sure if thats the most healthy thing for bringing the ice buckets in the bathroom, and dumping ice in the urinals .. 😳🙈 However!!!! It was probably the coolest thing I've ever experienced at a restroom, ever. Ice in the urinal. Nice touch.

I am SO pissed!! Even confirmed with the staff that butter isn't used on the big Mac because I am dairy free for my baby's allergy to milk. Even checked this before eating but it was so covered in the extra sauce couldn't see it.

I like Mcd’s, always have always will, but this location is THE WORST I’ve gone to. Hilliard Rome & Renner. First of all you need to speak Spanish, and there’s nothing wrong with that unless you need to converse with someone about your order. Second the lady that took my order had a huge attitude and needs to go back to basic training in customer service. Third, this place was nasty filthy. Food and liquids all over the tables and floor along with receipts that employees just walk by and never picked up. Forth, the Big Mac I ordered was a sloppy mess and the bun was burnt badly top and bottom and the Med fry was only half full and they weren’t even warm. Worst lunch I’ve ever been served in a restaurant, fast food or otherwise. And they weren’t even that busy.