McDonald's Menu Prices at 2115 15th St. Nw ★2.2 (77)

I come to this McDonalds often before work in the mornings and always have a great experience. The employees are super kind (often catting for a minute) and service is surprisingly fast every time! I have yet to have anything missing/ made wrong and I come often. North location was very convenient for my family!!

Tried to pick up some breakfast this morning (12/01)…. Ordered two big breakfasts with pancakes. Went through the whole line, waited extra time to receive my “fast food” (not a big deal, I get it, it’s busy), finally received the food. As I was pulling away I handed my kids their food and of coarse their missing their pancakes, so I immediately whip around and get back in line. I told the McDonald’s staff that we were missing our pancakes, and I was informed to pull up to the next window when I did, I was asked to produce a receipt, unable to find the receipt that I had thrown on my floor board after paying coupled with the frustration of the moment, the teller apologized and stated that he wasn’t trying to hassle me over some pancakes, I told him I appreciate it but to forget about it. I pulled out and had to go to the store to pick up some breakfast for my kids. Costing me even more money, and causing my kids to be late for school. Look…..if McDonald’s is that hard up for money to the point where they have to keep their pancakes from me and then grill me over them when I inform them that they didn’t give me them after I had just paid for them, than just say that. Unless we have a pancake thief terrorizing our local McDonald’s to the point where they have to be suspect of someone asking for the pancakes that they paid for……… I’ll make sure to visit a McDonald’s further away, or an entirely different McDonald’s all together….. Trash service.

Honestly this was one of the most frustrating McDonalds experiences I’ve ever had. There were no other customers in there besides our small group. And about 12 employees in the back talking, on their phones, and eating. It took over 30 minutes to get my order. One of the only ones who seemed to be doing anything came and asked if we were still waiting on food after about 15 minutes. 2/4 of us were. She took our receipts and they started to make it. Took a long while before she brought food and said that someone was making my ice cream. Waited a couple more minutes, then an employee came to the front to bring an order for another customer while sipping a milkshake of his own. I looked at him as he was about to walk away and he asked if we were waiting on anything. I said “yeah still waiting on my ice cream”. Finally got it after another few minutes and left that annoying place.

Ordered breakfast at 10:20 on my app and was at the store at 10:34 and they didn’t make my order and then refused to serve me my food because breakfast ended even though I already paid and ordered in the breakfast serving time. Horrible system, if the second it turns 10:30 you’re going to refuse to make orders that were already placed over 10 minutes ago, you really suck. This is why people have so many issues and complaints because one of the original fast food chains in this country can’t get food out fast anymore or have good customer service

Waited over 20 minutes and gave my order number multiple times only to be told there was no order. If you're a doordash contractor, don't waste your time. Mr. Manager here doesn't give a shit about you, your wait time, or their customer. *edited to say it took 20 minutes for them to even check if the dash i was waiting for even existed, and despite their system of checking the last 3, they still gave it to some rando instead of the Dasher assigned to it.