McDonald's Menu Prices at 3117 Tower Blvd ★3.2 (1692)

Very clean and good service. The fountain drinks need carbonation, and they quickly changed it out.

This morning’s experience at this McDonald’s drive-thru was extremely frustrating and poorly handled. I ordered a coffee and two plain McGriddles — no fillings, just the pancake bread. At the window, I was instructed to pull forward and park to wait for my order. I questioned this, since it was only coffee and bread, but was told that I still needed to wait. Several cars had already been pulled ahead, and I was directed to an unmarked spot that could easily be overlooked. I instead parked near the front of the building alongside the other waiting vehicles. After waiting more than 20 minutes, I noticed that other customers who had been pulled forward before me were going inside to ask for their food. At that point, I became concerned that my order had been forgotten, so I went inside to check. When I explained the situation at the counter, I was asked for a receipt. I explained that I had been sent forward through the drive-thru and did not have it on me. The drive-thru employee then came inside, looked at me, and stated that she had never seen me before and that no help could be given without a receipt. This interaction was dismissive and unnecessarily confrontational. I went back to my car, retrieved the receipt, returned inside, and presented it. Only then was my order acknowledged and completed. At no point was there an apology or an attempt to resolve the situation professionally. I understand that drive-thru staff see many customers and that mistakes happen, especially during busy periods. However, it is unreasonable that a simple order took this long, required me to come inside to resolve, and resulted in an argument rather than a straightforward correction. This is the first time I’ve had an experience this poor at a McDonald’s, which is why I felt compelled to leave this review. Based on this visit, I would not recommend this location — and if you are asked to pull forward, be prepared to actively follow up on your order.

When me and my mom were waiting for the order not once did they say the food was ready and left it on the table. They gave food to the next customer who got there later on while we were there about 13 minutes. There were no mc Donald workers in front of registers. When we ordered they left out fries from the bag and two chicken sandwiches and putting two cheeseburgers instead. This is Unacceptable for this McDonald’s place. Do better. Service was slow!!

The food was good, but not hot. I'm not acustumed to using the kiosk to order my meal. I asked for help. My meal was not complete. I left without it being completed. $19.67 was not acceptable for a Double Fish sandwich, medium sized fries, and a medium drink. But it was clean. The meal took 15 minutes. Only 2 customers in the establishment.

Got a drive through tonight and the burger was clearly undercooked! I understand there was a line and they were running behind but this does not mean that u serve undercooked meal to customers. The fries were terrible as well.