McDonald's Menu Prices at 36 W Fordham Rd ★3.5 (1512)

The workers here gave everyone their order before me even after I ordered first . My McDonald’s shouldn’t have taken 20 minute’s for me to get . I didn’t care cause I still got it . Until I looked inside the bag there was no ketchup no straw no napkin. The soda machines had to be unlocked by the workers & the Dr Pepper was not Dr Pepper but rather seltzer . I guess they forgot to refill the Dr Pepper flavoring but that ruined my McDonald’s experience. And then as I was about to eat my bacon double quarter pounder I realized there was no bacon😐even though I paid for that specifically and it was on the receipt . They fixed my order upon my request but that was so inconvenient and not pleasing to go through . These ppl need better management and possibly training . WORST MCDONALDS EVER. Other costumers were also complaint constantly ignoring people asking for their orders I’ve seen people wait longer than 20 minutes lucky I only waited about 20 which is still terrible

There's always a problem or messed-up item when you order delivery from this store. I have had this problem many times when ordering delivery, so I try to avoid them. This morning I was in a hurry and needed a quick breakfast. Taco Bell in the neighborhood no longer serves breakfast so I stopped in here instead, despite my negative history with them, and that turned out to be a big mistake. They made me wait almost 20 minutes for my order, and then when they finally remembered I was there, they hastily slapped my sandwich together, threw my hash browns in the bag, and handed me the bag. Then they handed me my soda cup... and pointed me to a soda machine that was locked up and powered down, with signs all over it screaming "NO FREE REFILLS!!!!!". I had to call someone from behind the counter multiple times just so I could get my soda, and the soda machine spat out the flattest, most anemic and miserable Diet Coke I've ever seen in my life. What should have been a meal I had enough time to sit down and eat ended up being something i had to rush to eat hastily on the subway to work. It's one thing to screw up a delivery order sometimes, I get that they are over worked. But when you start treating your regular customers like criminals, and acting like something as cheap for the company as soda needs to be under lockdown, that's when I decide to go somewhere else. There's another McDonald's just down the street on Jerome and Kingsbridge, and they are much higher quality than this one even though they're in the same neighborhood. Even better, I can go to burger king for a good hot breakfast, with more food for the price, and a drink that's nice and fizzy. Or even better still, get a breakfast sandwich from any deli in the neighborhood. Clearly somehow you guys are treating your customers like this and staying in business, but in the end all you're doing is reminding people they have options. Good Luck...

This is the last time I purchase here. They dont have plastic bags for your food to go ,these paper bags won't help you not even to go around the corner to your house. If you purchase there make sure you take your bag with you ,there bags won't help.

This location used to be semi-decent over 10+ years ago. Now, it’s becoming a gradual dump. Managers, let alone the workers, are unprofessional even for fast-food standards. Little to none customer service. Reoccurring instance of cooks' forgetting items every order as well. Very unsanitary place - floor is almost always dirty when I visit alongside foul odors emanating from the waiting lobby. Food quality isn’t any better, only choose this place due to location convenience. Even if it's fast-food, or the Bronx, we have to do better. Take your money to another McDonald's. This one requires new owners or to be shut down at this point. Will not spend money at this location anymore.

Today I decided to go to McDonald’s. I tried to order at the kiosk, but the option of no soda was annoying meanwhile, waiting for my food. It took more than 15 minutes, even though the place wasn’t packed. The worker was having too much side conversation while also witnessing one of the male workers slapping a worker woman’s behind while working this is inappropriate behavior in the workforce plus this male worker takes to much time to pack the uber and doordash delivery because of the side Conversation please take this as a way to change this McDonald’s in the area.