McDonald's Menu Prices at 2047 N Decatur Blvd ★3.7 (584)

I went to this location and ordered the bacon ranch deluxe mcrispy along with some other items. This first order i didn’t even get the bacon or the sauce and i didn’t recieve my fries either. I didn’t check the bag until i got home and realized. So i went back this evening and i ordered the bacon ranch deluxe again. There was hardly any sauce on this burger. I will not be coming back to this location because they clearly don’t know how to bag food properly and make sure all items are included and they don’t make their burgers properly as advertised.

I went to the drive-thru. I ordered my daughters all something to eat. Not only did they forget the sauce, AGAIN, but they messed up on one of my daughter’s burgers. She doesn’t eat onions, and I specifically said “NO ONIONS.” They printed it on the wrapper, but to my surprise, there were STILL onions. So she’s lost her appetite because of it. Thanks McDonald’s.

Very clean lobby that’s the first thing I noticed when I walked in. Staff was busy took a while to help me out but when they did they apologized for the wait and took care of me right away. Very friendly staff and good customer service. It’s was around 6:30pm-7:00pm the time I went. Bathroom-Surprised they had soap in the restroom because I’ve been to other locations and they don’t have any soap or napkins and the bathroom is very dirty. Water in the sink was also a good temperature. This one was really clean and stocked up, as far as toilet paper, seat covers, soap and paper towels. Very good customer service from all employees.

I order thru the app frequently. And man they for get something every other order . How hard is it to put a burger and a fry in a bag? I order a meal. I get a burger and a drink. No fry’s. And when I tell them I didn’t get my fry’s I get a refund. Okay fine. But I still want my fry’s. So I have to reorder. And they wanna charge me more for the fry and 8 bucks to deliver it. That’s some bs. And let’s not talk about the “free items” last 2 orders I have been offered a “free item” I haven’t got them either time. Maybe less talking in the back and pay attention to the customers orders. I’ve know the business I’ve been an assistant many years ago. U had 3 items to put in a bag. And u constantly can’t seem to count to 3.

I was given part of my order and asked to move to the next window. When my order was given I was missing a smooth. I left and realized I was missing a drink. Went back to get it and I was given the wrong one. The person was sure I had the correct one. I just left, by the time I got home my food was cold.