McDonald's Menu Prices at 234 S National Avenue ★3.5 (2791)

When the tornado sirens went off Friday night and the local storm shelters were closed we went to this McDonald's. The employees let us in and made sure we were good, everyone was on point and professional. Fast food workers for the win!!

Where do I start…. I went through the second of the two drive through lanes which at the time was the shortest with only one car in front of me to order. I am not exaggerating when I say 4 cars in the first lane moved forward having placed their order before I moved up to give mine. When I move up I am told to “wait a minute” I wait about 5 min which during that time another car was helped in the first lane immediately. Finally, they are ready to take my order and proceed to get it wrong twice, and did not accept my McDonalds reward code for a free fry. After I get my food I open my wrap and it had sauce on the outside and got on my hands (not a big deal but still) another thing is they didn’t put the Monopoly sticker on my large drink (I was really looking forward to that) Over all just a bad experience with a lot of things piling up

just came through and ordered a cookie tote. got home and realized every cookie was broken. I guess there wasn’t any care that went into the packaging 😐 highly disappointing and will not be ordering another one from that location

Came through the drive thru last night for two double cheeseburgers. I paid and was told to park in the 1st parking spot. I waited 10 minutes and then a young worker came out and said the name for the order. It was incorrect and he realized that he had given my order to the other car that had been waiting 5 minutes earlier. I waited another 10 minutes and then came inside to see how much longer the wait would be. Now the reason I gave a 1-star review: when I went inside, I watch the manager/shift lead absolutely tearing into this kid. I mean cussing, demeaning, all of it: complete power trip. Seeing that a line had grown in the drive thru, I imagine he had been tearing into this kid for the past 10 minutes and was not focused on helping customers. I stood inside for a couple minutes watching this happen, and not once was I acknowledged. I walked out, waited another 5 minutes in the 1st parking spot, and decided to pull around for a refund. As I was pulling around, I looked inside and what did I see? This shift lead/manager still tearing into this kid. He had been tearing into this kid for 15 minutes. This man has no business having authority if he thinks that is how you develop a young kid into a good employee. He had no awareness of the customers and had lost focus of what his job is: to ensure his team is serving customers to the best they can. Yes, the kid needed to be coached on verifying orders more clearly in the future, but the way in which he did it was of no benefit to the kid and showed how completely disqualified he is to have any authority. I'm in management as well and I know what it looks like to correct and discipline employees, but shaming them in front of customers and in front of other employees is disgusting. He should be fired or demoted and I would love to be reached out to for more details if needed to make this happen.

I don't know what it is about this location but the service here is deplorable. The headsets do not work properly, the employees do not pay attention to the orders on the screen, and the wait time is absolutely awful. Not to mention the sensors to trigger the drive thru don't always work. Two nights in a row I have been ignored, made to drive up to the cashier window in order to even place my order. I even made an online order to in hopes to avoid issues but I only ran into more with this location. I've been to many McDonalds locations, and this by far is the worst one I have ever been to.