McDonald's Menu Prices at 500 Nifong Blvd E ★3.4 (1661)

Edit STILL NO REFUND EVEN THOUGH Corporate SENT THEM A REFUND FOR ME!!!!! Love the generic responses on the bad reviews reflective of the lack of response I am receiving currently when I was told my app ordered couldn’t be fulfilled even though being unable to leave their line due to how the drive thru is set up and that they took forever to move the line (3 minutes after breakfast). Staff decided to process my order instead of canceling it. I couldn’t cancel it prior to them processing my pmt BECAUSE THE APP SAID MY FOOD WAS BEING PREPARED LOL. The food I wasn’t allowed to get. I cannot make this stuff up. Corporate passed it onto the restaurant instead of just refunding me even though we are on camera leaving the line before the window. Owner no response. Refunds are hard for them for some reason. I only became annoyed and frustrated due to the lack of response for something so SIMPLE. Literally any industry refunding a card is a task that takes seconds. Not mad that they decided to stop serving at the exact minute. Not even mad. Just annoyed that a simple refund is a difficult solution to them Edit to say of course the generic response from this franchise owner. Corporate ended up having to submit the refund request on my behalf and STILL NO REFUND FOR THE ORDER I WAS NOT PERMITTED TO RECIEVE. People legit only go there for it’s convenient location trust me.

Ordered the BIG ARCH burger only to find half the patty was not cooked. As someone who likes a rare steak, a little pink doesn’t turn me away quickly, but when it’s straight up RAW on one side of the patty it’s unfortunately too far.

I ordered a curbside order at 6:37 PM and did not leave with it until 7:05. Yes, they were busy but it should not take that long. After waiting a while I called the store and no one answered. After that I went inside and they said they had my order on their screen and told me they would make it. I proceed to stand there for 10 more minutes while they make my food. Why it took 30 minutes and me coming inside to receive my curbside order? I don’t know. But it was absolutely ridiculous. I understand they were busy but that doesn’t mean you get to ignore curbside orders. Other people were inside waiting as well. I could’ve gone to a sit down restaurant and received my food faster than I did at McDonald’s.

I ordered on the app way before closing time(the app let me order) and I arrived before closing time. I pulled up to the drive thru and I was told that they were closing for the night and there was no food and they had already counted down. I told the person at the drive thru that I ordered on the app and I made it before closing time and her response was we have no cooked food to sell. She was unapologetic and treated me like I was an inconvenience. And of with that response obviously implied that she didn’t care to even try to correct the situation or try to make an unhappy customer as close to happy as possible. And try to ensure that I would stay a returning customer. So my time and points were wasted because apparently the posted closing time is a huge inconvenience for the employees since they get paid to be at the restaurant, until they decide to inconvenience paying customers that use their hard earned money and time to ensure their job sercurity. Please if the posted closing time isn’t correct could corp please update it to “?”!!!! So as a customer I can choose to take the chance to possibly waste my time and energy to maybe get there before close. Just a friendly suggestion from an annoyed frustrated customer that not only has worked for McDonald’s in the past but has also owned successful retail/service businesses. So I am going to end this with a 5 star rating for unprofessionalism and I won’t be spending my hard earned money or my valuable time at this location ever again.

Went through the drive through ordered and had to wait in a pickup spot for 20 minutes and for a quarter pounder. Nobody else was directed to a pickup spot in that time. Drive thru attendant asked if I had gotten my order, turns out they gave it someone else. Took 5 more minutes to “remake” my order. I order a quarter pounder cheese and ketchup only. They gave me double quarter pounder with everything on it but ketchup. Not sure if they did it to be nice and if they did I appreciate it but I just wanted what I ordered. Just annoyed I wasted my time and money on food I don’t want to eat