McDonald's Menu Prices at 2889 W Grand Blvd ★3 (2927)

I mostly have amazing experiences here. Foods got some quality over the other surrounding McDonald’s. This morning there was a lot of confusion involving my rewards, my coffee and pricing. I was kinda irritated but not at the employees. Then I got to my 13 hour work shift that I cannot leave and my sandwich looks like this!!! (Must have misheard me, no big deal, it happens) I only attached pics so you can understand why what I’m about to say is so important I was very upset. Feeling defeated cause ya girl is BROKE RIGHT NOW and I was very clear on what I wanted was so hungry. instead of getting mad I just called and explained with full context of what happened and the manager Andrea was SO accommodating and polite and reminded me of exactly why I come to this store over the others every time and why I chose patience and will be back. I believe customer service Is about accountability and this story always has it, where as other places treat you like an inconvenience if you correct them AT ALL…… these ladies never do that! They also have a great attitude every single morning and I want to make it known that if you need some McDonald’s you should pick this one without question. The girl normally at the pay window is super sweet and I wanna give her props. As well as the girl with the high pony tail at the pic up window (she actually brightens me day) They take care of their customers and that deserves reward these days. Can’t seem to get this kind of service from any fast food place anymore so I REALLY APPRECIATE YOU GUYS. Thank you 💕 See you soon, A satisfied yet hungry for now custo!

Worst quality ever. The burger patty was bone-dry and chewy, and the nuggets were stale and tasteless. How is it possible to serve cold, dried-out food at 6 PM? I'm definitely not returning. I honestly felt like I might get food poisoning eating this. Avoid this place at all costs. I really need my money back.

It's incredibly slow. Going inside doesn't speed it up. The servers are about as happy as you'd expect minimum wage workers to be. And it CLAIMS to be 24 hours, but...they've definitely refused service to me at 3am. The food is standard McD fare. If you like it, you like it. It's fine.

Came in here to escape the cold for a second and to get some water and fries. A homeless lady came in and the cashier went to speak with her/take her order, the homeless lady started yelling asking if anyone could buy her some food and asking for assistance. The cashier backed up and then the lady kept yelling. The staff handled it so well and just told everyone to not give her any attention and then politely asked her to leave. She kept yelling so one man started ushering her towards the door and she exited. Great staff that made everyone feel safe and handled the problem quickly and peacefully.

"To the General Manager, I am writing to express my disappointment regarding an experience I had at your location on March 5th around 10:00 PM. I live only 30 seconds away from this restaurant. When I arrived, the lobby doors were locked, but I saw staff inside. A staff member informed me that only online delivery or Drive-Thru orders were being accepted. Since I do not own a car, I asked if I could walk through the empty Drive-Thru lane to place an order, but I was told 'No.' I find it difficult to understand why a customer on foot is refused service when the Drive-Thru lane is completely empty and the lobby is closed. I would like to clarify: 1. Is it an official McDonald’s policy to refuse pedestrians in the Drive-Thru even when there is no vehicle traffic? 2. Was this refusal based on safety protocols, or was it at the discretion of the staff on duty? I felt very unwelcome and would appreciate a clear explanation of your store's policy regarding neighbors who wish to purchase food but do not have a vehicle during late-night hours. I look forward to your response.