McDonald's Menu Prices at 5625 Sashabaw Rd ★3.3 (1414)

Game pieces for Monopoly not there or in app. I ordered off the menu for Monopoly. I think employees taking the wrappers switch them with the non monopoly wrappers which isn't cool when we picked from the monopoly Menu to get a chance to win prizes. This is the second time this has happened. Not cool to your customers and our order with the McMuffin had egg shells in it.

Got my usual, the $5 value meal deal (which was $6 for the McDouble) and a mini McFlurry. Not a fan of the whole kiosks, but aside from that the service was good. They forgot my fry but it was also busy so I didn’t mark that against them. The food was all up to par, so no complaints there. I did wish they hadn’t got rid of the drink fountains. The interior had some good seating and I like that the dining room was broken into sections for a homey layout. I will say that it did feel very sterile and I felt like I was in an IKEA or some hip coffee place instead of a restaurant. I did like the old photos they had hanging and wished they were bigger. The music was generic copyright free stuff and was a little loud, creating an oddly calming yet slightly unsettling vibe. The TV in the dining area was off as well. I did not see the bathrooms or playplace so not much to say about that. Overall I felt like I was in some fruitier aero dreamscape born out of an IKEA. It was kind of calming and nostalgic, yet felt very corporate. A neat little place to take a break from the world, have a nice bite to eat, and be thankful for the little pleasures in life.

Come here usually in the morning. Every. Single. Time. When I get a coffee they have me pull up to a drive thru and I sit there for no less than 15 minutes. Every single time. Today I asked for a refund if I had to pull up, they argued with me and would not give me my money back. Fought with me to pull to another spot and promised it would be 5 minutes. I wasn’t trying to give anyone a hard time, just didn’t have time for this stuff this morning and it’s just weird they wouldn’t just give me a refund.

The drive thru employee made a mistake with my order, ringing it up as a hot coffee instead of an iced coffee, and when I corrected the order at the 2nd window as nicely as I could, the employee rolled their eyes and got all huffy at me despite me apologizing at least 3 times for the misunderstanding. I would have paid the up charge happily. But being nasty bc you made a mistake when the customer isn’t even upset, just asked for the correct drink, is silly and out of line. The customer service here is always disappointing but the last 2 months or so it’s been especially horrid. Food was hot and tasted fine so no complaints there, just really wish the employees would be less rude all the time.

I ordered thru the app and was going to pick it up in the drive thru, the was an error with the payment but took the money out of my account anyway. Trying to contact McDonald’s customer service is not even an option as there’s basically no available contact info. They offer calling the restaurant directly and I attempted that several times. It’s their fax number not the contact number for this location. I’ve been charged for my food that I never received and even lost the points I used to get a free burger. I’m so irritated at the whole situation and just deleted the app. I’m over it 😤 I’ll just go to Wendy’s.