McDonald's Menu Prices at 1811 N Hillside ★3.2 (1838)

This is my new favorite McDonalds. The morning staff is incredibly friendly. There seems to be a morning manager who wears pink rim glasses who says "hi" to everyone with a smile and knows the regulars by name. I've been here a few times recently, and it always has a great experience. I quit going to the McDonalds at Central and Hillside due to a bad experience with a staff member there, but this location renewed my faith in McDonalds.

Every time we go there to this mcdonald's, they forget stuff every time in our bag. One time. The guy in front of ordered Mayonnaise off his hamburger, and they put it in our chicken mcnugget boxes. And when we got home, we had 2 boxes of Mayonnaise and missing 2 boogers tonight. We went, we were missing 3 mcchickens, one mcdouble, one nugget, and one small fry. My kids ask me every time. Can we go through drive through? No, we have to actually go in and take our stuff out of the bag on the table. And see if it's right. The little girl that helped us tonight was the bomb. She finally got it figured out. And the kid that's just started today. Poor kid didn't know what the heck was going on. I'm pretty sure we'll never go back to that mcdonald's ever again.

We were in the drive through waiting in line and one of the lady workers yelled out the door that we dont all need to be waiting in one of the lines but there was only 2 other people behind us plus there was only 1 person on the headset so we had to wait no matter what so yelling out the door was unnecessary. Then she proceeded to help 3 customers at the other speaker before even acknowledging us. It was just overall a bad experience and horrible customer service.

The food was okay, there was a little bit of a wait. My biggest complaint is whoever was taking our order. Incredibly rude, kept interrupting us, and frankly was barely listening to what we said we wanted. I recommend she gets trained in the kitchen and never works the headset.

I got a Large Iced Caramel Coffee but it was beyond sweet. The only time I ever saw the workers making a coffee drink, seeing one of them continuously pumping caramel into that drink. I didn’t know it would be mine. This is never an issue. Sad I had to throw away the coffee.