McDonald's Menu Prices at 3649 S Keystone Avenue ★3.5 (3066)

Stpped in to get just a single sandwich. I ordered through the kiosk and it didn't print me a receipt, so I kindly walked up to the manager on duty who was a heavy set guy with shoulder length hair and about 5ft 9inches tall. I informed him that the kiosk did not print the receipt and I dont k ow my order number but its just a sandwich I ordered. He was very short with me compared to the gentleman he helped before me in witch he gave smiles and a great attitude. It seemed as if I upset him by Informing him of what my issue was. About a minute later he brings the sandwich up and doesn't say a word to me he just set it on the counter. I said thank you and he didnt reply and I grabbed my sandwich and walked out. When I opened the bag it looked like he deliberately just threw everything on there without a care in the world and I ended up with one of the worst put together sandwiches I've ever recieved from McDonald's

So since non of my emails are getting replies I guess I’ll go here to try and get a resolution.. in the last 2 months alone I have had 5 different instances where food has been missing. Like whole platters (breakfast)and sandwiches have been missing in my bag and when I report it absolutely nothing happens… I have reached out everytime and everytime it gets transferred to the store instead of corporate and everytime nothing happens.. earlier this week (Monday) I got told to call the store. Which I didn’t want to do because I wanted to keep email proof of what of said. And I got no response. This is ridiculous and absolutely unprofessional behavior.

Hello, I would like to make a formal complaint about what happened at your restaurant. Yesterday, I placed an order on my phone and gave my order number. When I arrived, I was already waiting in the pickup area for my food. A staff member called me from the payment window and told me to go there to get my food. So I turned my car around and drove to the payment window. When I arrived, he closed the window. Then he ran back to the pickup area and told me to go there instead. I drove back again, and once again, he closed the window. He made me drive back and forth between the two windows and kept closing the window on me. The way he treated me felt mocking and humiliating. I also saw other female staff standing there laughing. This made me feel extremely disrespected and uncomfortable as a customer. This was very rude and unprofessional behavior. I believe this incident can be clearly seen on your security cameras, and I ask you to review the footage. I hope you can investigate this matter seriously and give me a reasonable explanation and proper resolution. I do not want to post this on social media, but I do expect a responsible response. Thank you. You can check the surveillance footage.

Fast service. This is the first time I had to pay to get a syrup

I come and get the same coffee every single day. They gave me a frappe that was like water and it tasted so disgusting. Only one other time this has happened and when I told them they were so sweet. This time I told them and the Spanish manager that was working today at noon was so incredibly rude and was sitting there arguing with me about it. I gave her the entire full coffee and she even said that she knows my order because I come so much. So if you know my order then don't you think I know what my coffee is supposed to taste like if I get it every day? It's just ridiculous that I pay for something and she was arguing with me about remaking me it and wouldn't listen. I'm going tomorrow to get a refund because she just brought me another one that looks like crap. I'm going somewhere else to get a new one and I will make sure I get my refund and I will be reporting her to her district manager and I will be calling to speak to her GM as well.