McDonald's Menu Prices at 9560 S Halsted Street ★3.3 (2099)

This review is based on my experience Tuesday, February 24, 2026 around 8:50 AM I didn’t get the male name, but he was working front counter and he was great. Beautiful cheerful attitude greeted every customer as they came in. He took orders and prepared orders on his own on that front counter ( he even prepared uber orders). I’ve worked at McDonald’s for 12 years before and I worked the mornings and no one will ever understand how hard that morning is with making those coffees and getting the food. Being able to keep a blessed attitude and work with speed is a difficult job, I must say that young man handled it very well. He was kind, he was pleasant and He was helpful. Just being a former worker of McDonald’s, I had to come on here and leave him a good review because he definitely deserved it. The atmosphere score was low because the woman’s restroom was disgusting and drug users in the lobby nodding off and Drooling all over the table.

Place is horrible, came in for a drink and as I was pulling in the parking lot BOOM, Huge pot hole that gave my car a leak. After about $300 this place sure Cost me my afternoon and some unnecessary spent money. The service was terrible as well I don’t even know why I came here honestly I would have went anywhere else but I wanted to give the place some hope. Nope. 👎🏽

The shift manager Antonio gave me the Best service I ever experienced. Service with a smile. Thank you Young man for representing The McDonald's brand like you do.

This the SECOND time they messed my order up. For one it was a 5-7 min wait via drive thru because it was 2 people on FEET that walked up and ordered through the drive thru. The employees was so busy laughing with them and messed my order up. Not to mention I waited 5 mins on my order. I didnt think to check because I had to hurry to get to work in which as I pulled off not realizing they gave me my food but not debit card. The guy brung me my card and I again sped off because I was running late due to the unexpected wait time. I ordered a sausage egg and cheese mcgriddle and a ice carmel coffee , make it to work and unsettled to see they gave me a egg and cheese mcgriddle and plain ice coffee. I tried calling them because I do not work close by and got no answer so here I am making a review.

Never can get a order complete either they forget the fries or they forget the sandwich. They give you a drink. It's watered down. They never give you a straw. The sauce is always forgotten and they must not have napkins in the store anymore. Close it down. It makes no sense that you can't do a simple thing like putting the complete order that was paid for in the bag. If you can't handle online orders or pick up orders then don't do them. It makes no sense to sit here and eat a burger with no fries or have nuggets with no sauce or have a drink that's watered down and then have no straw do better.