McDonald's Menu Prices at 2595 Ogden Ave ★3.7 (716)

Literally the worst mcdonald’s I’ve ever been to. I got a mcdouble a while ago and the patty had to be hours old and completely burnt, I called and left a complaint and the manager started yelling at me through the phone that I had to come in as proof so I did, then they told me it was because I drove home and back that’s why the patty was old looking. I ordered a 6 piece and the last two times they gave me four and forgot the sauce. The last time I got a quarter pounder they didn’t put any sauce on it like what a joke 😭 My fault for not learning my lesson and returning I guess

The fries were very greasy that they were very soggy and limping! I handed them back right away to the lady in the drive through! The ice cream I didn’t finish because they do not hand the ice cream cone to you with a napkin around it ! Like the do at the one located on route 59 and Brookdale in Naperville . For these location to be own by the same family the level of service is not the same. When it comes to the quality of food and the hygiene of handling the food they have to do better ! Not sure how many hands this ice cream cone went through before it was handed to me by the lady in the window!

Overall the service was fast and friendly. My issue with this McDonald's is the shorting on the fries. I got a size medium fries with a size small amount of fries. This is the only time I have come to this McDonald's instead of the one on Eola and Hafenrichter and it will be the last time. Great service, terrible nickle and diming on the fries.

The staff's behavior is absolutely inappropriate! The manager lies about the food court being closed, but the sign at the entrance says it's closed until 10 PM, and it's only 8:40 PM. They wanted to throw us out. And when I finally ordered food, they deliberately took 30 minutes to prepare it. This is simply unacceptable! I urge management to pay attention to their employees and reconsider whether they should be working here!

The manager was very, very disrespectful very rude. They so slow they need extra help. I’m giving his Raven the one due to bad performance not smiling no good customer service. She threw the food on the counter and she was just so disrespectful corporate you guys need to talk to the ex your lady that works in the morning short lady.