McDonald's Menu Prices at 4260 Nobel Dr ★3.1 (1767)

While I was asking for barbecue sauce at the counter, the employee assisting me unnecessarily touched and caressed my hand and appeared to hold onto it for the way that it felt heavy pulling away. I was clearly uncomfortable and did not give any indication that this contact was welcome. This interaction felt inappropriate and unprofessional. I would appreciate this matter being reviewed and addressed with the staff at this location so it doesn’t happen to anyone else.

How is this place still in business? This McDonald's is the absolute worst, I come here pretty often to pickup door dash or Uber orders, and let me tell you, every single time the wait time is super long at the counter, if you are at the counter you have to beg just to get service or even show your order just to hope that your order is there on the rack with the dozen of other bags that are sitting there. No matter what time of the day or night I come here there's little to no staff up front, always something peeing going off in the back, heck even the food is over cooked sometimes.

I am writing to provide constructive feedback regarding recurring issues experienced at your McDonald's location, which I frequently visit due to its convenient proximity to my workplace. While I appreciate the accessibility, several aspects of the service have consistently fallen short of expectations. Specifically, I have on numerous occasions encountered prolonged delays at the drive-through, often waiting for over five minutes without any initial acknowledgment or greeting from staff. This repeated lack of immediate interaction or response creates a perception of being unattended and significantly detracts from a positive customer experience. Furthermore, I wish to express concerns regarding the professional conduct of an individual I understand to be a morning shift manager. My interactions with this particular manager have frequently been characterized by an unresponsive and dismissive demeanor, including what I perceive as a 'silent treatment' approach. This behavior is both unprofessional and unhelpful, and my attempts to identify this individual by name for direct feedback have been unsuccessful. I am bringing these matters to your attention in the hope that you will investigate and address them. I value the convenience your establishment offers and believe that with appropriate action, the service quality can be significantly improved to ensure a more welcoming and professional environment for all patrons. Thank you for your time and consideration of this feedback.

The food here barely meets the baseline of what you’d expect from McDonald’s. The fries are consistently soggy and have an unpleasant, off taste that suggests they’ve been sitting far too long. Service is painfully slow, even by fast-food standards. You should plan to spend at least twice as long here as you would at other locations, with the drive-thru being especially frustrating and inefficient. Seems to be the case whether or not it's busy. Customer service is the biggest letdown. Staff interactions often come across as rude and dismissive, making the overall experience feel more like an inconvenience than a place you’d ever choose to return to. I was debating leaving a review but after looking at the older reviews, it doesn't seem like any of this is likely to change.

Pretty consistent for a fast food joint. But it’s funny because they pay these workers more money but service gone down. Is there a fast food worker who is actually happy? They don’t exist.