McDonald's Menu Prices at 8901 Folsom Blvd ★3.3 (1902)

This place really need to get it together. The food is never hot and the customer service is terrible. I asked for a remake and I was given the same bag two minutes later. Then I told the manager that eventhough my order was not remade can I at least get fresh fries to which she snatched my fries with an attitude. Not to mention when I asked for a refund the worker felt the need to give me his unasked for two cents. Would give zero stars if possible.

My experience here was bad. I got old fries that’s been sitting up hard chicken nuggets. Every time I come here it’s a problem. I asked them to remake my food. They told me that they couldn’t. I wouldn’t recommend anyone to go here. I told them no salt on fries all my fries have salt, bad customer service and bad food. I do not recommend anyone to go here ever. And do not go late night through drive-through they’re gonna give you anything and say it’s fresh even when you’re looking at it

Service use to be better. With the new ordering process, seems service just went down the hill. Customer's orders were all over the place. The ordering machine did not print receipt so it was hard to remember order numbers. People waited a long time for their orders including ourselves. Maybe It's best to just go through the drive through instead of trying to order online or at their kiosk inside but we won't know because we definitely won't be coming back to this location.

Staff nice but ridiculously slow. I don’t think I’ve ordered here once and not been asked to pull to the curb, even when business is slow - and when it’s busy? Forget it. I waited 20 minutes after ordering at this location before, granted it was Halloween night. It would be one thing if I made custom orders, but I almost always order food that should be ready in hot trays. Point-of-sale staff need retraining on McDonald’s CoC as well, including managers. I don’t think I’ve been told “Thank you” once at this location.

Went at 830 am to get basic breakfast order. Went through drive thru, paid and went to second window and was told hashbtowns would be 2 minutes and to wait out front. I have been there several times and usually have to wait out in front because something wasn't ready while the next 6 people get their food before me. I didn't move this time. I was told if I didn't move this would be the last time they would service me. I didn't move but I agree, I won't go back.