McDonald's Menu Prices at 10825 North Scottsdale Road ★3.4 (1148)

DO NOT USE MOBILE APP! This place refused to serve my friend’s mobile order of 1 large fry, although the app charged her. The girl at the drive through just kept saying, “No.”, over and over without listening to us explain that the food has been paid for. A manager (?) then come on and just kept saying they were closing in 3 min. We again asked about the charge to her card. Very rudely he barked at us that he has the ability to deny any mobile orders from 10:50-11:00pm, and he would deny her order. He never even canceled it so she had to, and we still waiting for her refund. Maybe next time they could lead with the refund instead of just “N0.” As I type this McDonalds sent her a receipt and asked if she enjoyed her food, meaning they aren’t refunding. Ya’ll suck.

Food is always disgusting. I was dumb enough to go there again today. Went through the drive thru. Ordered an old, dried up quarter pounder and the Mc Crispy which I forced to throw away. You could taste the fish in the oil that it was cooked in. SUPER DISGUSTED!

This place is absolutely horrible. Everytime I come they have me park for my food. Never missing a beat. Every. Single. Time. No one in line behind me. Then take 8-10 mins to bring out my food. They are rude to customers inside and out. Highly recommend spending your time and money elsewhere! Very unprofessional in so many ways. Also bogus website doesn’t work to talk to “owner”

I am very disappointed with the service I received at this McDonald’s drive-thru on October 30. The staff, including the person who claimed to be the manager, were rude and unprofessional. My order was handled poorly, and I felt completely ignored and disrespected. I hope the management takes this seriously and provides proper training to ensure customers are treated with respect in the future.

I ordered breakfast on the app at 10:20. I was charged and order was placed. I get to the drive thru screen at 10:32 and provide my code. They tell me breakfast isn’t able to be ordered after 10:30. I said I know, I ordered at 10:20 and was already charged. They tell me that the order isn’t placed until I get to the screen. Then why am I charged before if it’s not even ordered?? Don’t let people order on your app if you aren’t going to provide the items.