McDonald's Menu Prices at 1810 W Washington St ★3.2 (1321)

They have always been great to my family. They don't normally make order mistakes and they always have napkins in the bag. Lol they are kind and courteous. They listen and prepare my food perfectly every time I've gone there and that's been for about 2 years now. They accommodate me even if it's something a little out of the regular. I like eating here.

First let me start by saying I have low expectations for McDonald’s anyway. I’m not even sure why I stopped. But I was in a hurry so I thought it would be fast. That was my first mistake. Waited in the drive-through. There were two lanes. they skipped me twice. All I ordered was a cheeseburger and a soda. They asked me to pull ahead and cars behind me for some reason were getting their orders while I was waiting. What poor service and even worse efficiency. It’s not surprising. They have such a low Google rating.

Really didn't want to talk negative about a fast food place but this place just gets worse and worse. Went this afternoon around 1pm wanting just 1 apple pie. When I came inside someone told me it will be a few minutes for a pie . Totally fine . Looked like there were a bunch of old pies sitting on the heater on the side. Figured they were waiting on making new ones. The manager kept asking them how long on the pies and I don't know what the answer was. After 20+ minutes of waiting for 1 apple pie the worker from the beginning grabbed one of the pies that was sitting on the side the whole time , took off the time sticker and then gave it to me. I couldn't wait there any longer so I just left. Was hoping that going again later tonight to get 1 small fry it would go better but again another 15 minute wait for 1 small fry. It wasn't even busy in there or at the drive thru. The fries were cold and insanely salty as well. I have worked at McDonalds and there is no way I would treat my customers like this McDonalds treats theirs. Please do better. Please be better.

Ordered inside for takeout. Found a sign handwritten in front of the cash register "please use kiosk". The manager seem to be too busy on her phone texting. Had problems with the kiosk, ended up ordering four hash browns instead of two. Asked for a refund. I apologize for the inconvenience and she never said a word or even looked up from the cash register. When I got the food, after watching her on her phone the entire time, I stated to the elderly woman that it was rude to have that sign so your manager can sit on her phone. She agreed with me. This is not the first time we haven't been greeted with a friendly smile or a thank you. 9:47 am on February 1st, 2026.

If you order threw any delivery service just skip this location. It takes no less than 30 min to complete an order. Constantly stating order is ready and sending texts with and empty shelf. Angry customers. 100% a problem 24/7