McDonald's Menu Prices at 6262 S 13th St ★3.6 (1760)

Stopped in for a late night treat last night (11/19/25) however did not realize I would be treated to two bickering employees more concerned about how much they felt the other was doing less than themselves. Thought to myself how can they screw the pooch on ice cream with caramel in a cup. However, apparently either food costs are too great or perhaps having zero pride in your job and or the product you put out was too much expect. I would suggest putting a full 50 cents worth of ice cream in the 3 dollar cup and or consider a warehouse job where quality and bad customer service are not directly seen but the public.

Quentin, who I understand to be the manager, was exceptional. He assisted with taking orders, serving food, and delivering meals to vehicles with efficiency and professionalism. He truly exemplified a hands-on leader and a “jack of all trades.” His dedication and work ethic made a noticeable difference in the overall experience. I wish every McDonald’s had a manager like Quentin.

Greeted at drive thru with "go ahead" . Order wasn't repeated or confirmed correct by employee. No total was verbally given. At window asked if a receipt was wanted- of course! I want to make sure i was charged properly and received food i paid for. Horrible service. Food was on par for the establishment- even though that's not very high in general. Avoid this spot

Went in for lunch today. First thing I noticed was many employees were cleaning the lobby and how clean the lobby and the area where soda machine is were exceptionally clean and stocked. Women's bathroom was clean also. The order was for two separate orders both using a coupon from the app. The black female employee at the register did not know how to use the app, kept punching stuff in that was not working. Had to call a manager over(Hispanic female). She fixed the first order up in the register and also took our second order that was using an app coupon as well. I'm not knocking the employee for not knowing how to use the coupons, maybe she was new. What I did not like was she had the attitude of a wet mop. No greeting, no thank you, wasn't pleasant in any way shape or form. She just had the look & and attitude of she didn't want to be there and it showed. Hispanic female manager & Jess(manager) were great. They had the attitude that you want to see when you walk in, inviting, happy, pleasant.

The last few times I've gone to a McDonald's in franklin wi I got a wrong order both times, then went to one in Hales Corners wi and got the wrong drink. Looked on the screen before paying to make sure they put in exactly what I wanted and yes correct then open bag to eat and discover it being wron the last 3rimes. I guess im done with McDonald's forever