McDonald's Menu Prices at 2649 N Prairie ★3.2 (1134)

EDIT: Unfortunately had to remove a star. The old staff were great, but the new lackadaisical staff just don't meet the mark. Waited 10 minutes in the drive thru only to get the wrong order. Didn't realize that until getting back across town (that is my fault for not checking). Got the right food, but it was cold and old by the time I got it. That being said, it's still just about the only acceptable McDonald's in Beloit. Just make sure you got the right order before leaving.

This McDonald’s is starting to get as bad as the Madison road one 😭 we go here for the play place and usually use the kiosk to order however this time we needed to order at the front and NONE of the employees acknowledged me at all. Not a greeting , not a “be with you in a second” I stood up there for probably almost 10ish minutes. Two other gentleman had walked in, waited for 5 minutes and then walked out without being helped or acknowledged as well. The manager guy in back looked at me and said nothing, and the taller lady with short colored hair and piercings in her face walked past me MADE EYE CONTACT multiple times and STILL never said anything either. Finally we had to start trying to get their attention our selves and STILL were ignored! The lady at the front finally came up to us after saying quite loudly that you had customers actively walking out and leaving due to lack of service. 0/10 do not recommend. Service was awful.

Just save yourself a trip and dont go to this location. Floor is always slippery like a slip n' slide, food is always cold or missing and there's not a single good manager. Staff always has attitude and acts like they hate their job more than anything. Receipt paper is never filled for self service kiosks, ice dispencer has mold on it. Had the same guy at drive through 2 times, first time was rude when we corrected him on the order name, it clearly said "Kyle" not Kylie. When we went through the second time he was rude again and then ripped the survey QR code off of the bottom of the receipt so we couldn't give him a bad review.

So the last 5 times I came here to pick up the family breakfast on the weekend, the order is wrong and missing multiple items. It’s actually impressive how consistently bad they are at just putting the correct things in the bag, it’s so crazy that it almost seems intentional…as crazy as that sounds I don’t know how else to explain the constant mistakes. I’m just going to do carry out from the diner down the road from now on. This turns into a 20-30 minute fiasco every time.

Terrible customer service the cashier had earphones listening to music the place full of flies the food extremely salty and greasy tables and floor was dirty I ask like 5 times for Bbq sauce the lady couldn’t hear me because her music was more important then attending the customer (ME) I had to go ask for them to come clean the tables and when I did the two girls there just give me there back and send a guy extremely rude this place needs a whole new employees with better service For sure Not Coming here ever again Worst McDonald i ever been in