McDonald's Menu Prices at 780 Baldwin Plaza Dr ★3.6 (790)

Ok, let's be real here...it's McDonald's. I wasn't expecting great food or outstanding service but what I was expecting was fast food. Very rarely do we ever go to McDonald's as it was literally our last choice on a Friday night after a late wrestling tournament. A&W, DQ, Hardee's and Culvers were all closed and we reluctantly pulled into the McDonald's drive through at 10:11 pm and place our order for my son and myself. Nothing too difficult and no ice cream either. We pulled up to the drive trough window paid for our food and waited for over 23 minutes for our food. We overheard the front counter worker remind the drive through girl 3 times that she might want to take care of her drive through customers. When she finally handed us our now cold food I had to ask twice for our drinks as well. Very rarely do i ever complain but something was seriously lacking that evening and a simple sincere apology goes a long way. Again our mistake for expecting fast food at a McDonald's!

I was literally here at 10:29 to make an order for breakfast and no one was in front of me and the restaurant wasn't busy at all. Made my order for breakfast and they told me I couldn't get off the breakfast menu. Mind you, I had to wait to make my order and it was just a simple sandwich and an extra hash brown. Horrible service. I have also gotten my order wrong in the past with easy customizations (ex no pickle) and they never follow through.

It’s really sad to say, but this Mcdonald’s needs more/new employees!! I’m not sure, but the guy that works morning is incredibly rude/unprofessional!! I usually come and order one thing. Most days there is maybe 1 person in the drive through. It takes about 10 minutes to get a drink not even food… I started ordering ahead, and that didn’t change either. I also tried to order inside, and the doors were locked at 5:55 when they open at 5.

What is going on with this location lately? They seem to be going downhill fast. Just our two most recent trips- we ordered a Happy Meal for my son 2 weeks ago and when we got home, the box didn’t have his chicken nuggets! Just mini fries and apples. Then today- his Happy Meal had no toy! That’s not a lot of fun explaining to a young child, but then we noticed the bag of apples in it was 2 days past the expiration date! We’re obviously not going to drive all the way back for this kind of stuff, but it’s frustrating as hell.

Worst McDonald's ever, keep driving. For several years now I keep trying it every 6 months or so and they never fail to disappoint! Either too little or too much sauce on the fish sandwich and big Mac, even if you customize it! Ordered extra pickles for my daughter's burgers, 2 pickle slices they put on it. I didn't realize you only put 1 pickle slice on the burgers now so 2 is extra? Isn't there some measuring that should be done to be sure measurements are consistent? Fries always cold and stale even at 12 noon, middle of the lunch rush. Is the grease cold? Ice cream machine always broken. What's going on with you guys? No dollar menu anymore, the rewards suck, burger patties don't even reach the end of the bun anymore and are thin as paper, chicken isn't real. McDonald's is such a disappointment 100% of the time now, gross. It's such a bummer when Baldwin could use that space for a good restaurant!