McDonald's Menu Prices at 857 Wv-16 ★3.6 (921)

They're rude half the time and they halfway fill the drinks, even the frappes, the fries and nuggets are never fresh and they are messy with their sandwiches, they be skimping on the condiments big time. I'm fed up with it and won't be back. Prices continue to rise and the service and quality just keeps getting worse!!!

Pretty much same as most locations. This particular location tends to mess up the orders pretty often. With that being said the turn over rate must be high because you see new faces all the time. If you can not keep employees you are constantly training new hires. You get what you pay for. Overall everything looked clean

Fries soaked in grease, burger also extremely greasy, undercooked. I waited 20 minutes and they weren't even busy. Place definitely needs new management. No pride in what they're serving. I threw it in the trash. It was gross

At the speaker I ordered a frozen coke and asked for 2 of the more fresh apple pies. Then a voice comes across the speaker.. telling me if I want fresh pies it will be 15 min.... not what I asked for.. just asked for 2 of the freshest that you have. Go to the 1st window and pay. 15 min later I am at the 2nd window. The girl tells me they don't have any apple pies, they are out, she will have to give me a refund. Ok?? No apple pies at all? Weird since that's like a McDonald's staple.. at least I thought... the manager tells me to park and she will get my refund.. a woman named Dana Martin. Very snotty, rude woman named Dana Martin. I told her,no. I would prefer not to park, because then you will forget about me... like you have twice already this week. Her response... totally blew my mind!!! "We are supposed to call the police if you refuse to park. Company policy." My response, "Excuse me? YOU sold me a product that you don't even have. YOU took my money. Now YOU want me to park to wait on my refund and if I don't YOU are going to call the police? Really? Well please do call. Because I would LOVE to fight that in court!" She walks away and leaves me sitting at the windows for 5 more min. Before bringing me the refund for 2 apple pies!! Really?? Dana Martin does NOT need a job in customer service at all!!! This McDonalds has parked me MANY times!! Once for 30 min waiting on 2 holiday pies. Another time for 45 min for a chicken wrap. When I refuse to let you PARK AND FORGET about me AGAIN, YOU want to call the police? What happened to... without customers YOU don't have a job?!?!?! What about McDonald's having superior customer service?!?!? All out the window i assume!! Most of the time they don't say thank you at ALL! My opinion... franchise needs jerked away! AND DANA MARTIN DOES NOT NEED A JOB WITH THE PUBLIC!! In the past I have been at the counter and heard her tell the crew... "if they don't like the wait, they can go elsewhere to eat! Take your time guys!" WHAT?? Is this really where we want to send our children for their first jobs? Is this why they are so rude here? The 'manager' is teaching them NOT TO CARE!!! CORPORATE MCDONALDS.... DO YOU APPROVE OF THIS CUSTOMER TREATMENT??

Always being parked when I go through drive thru. Even when i place my order on the app. Drive thru is supposed to be fast.