McDonald's Menu Prices at 4072 Robert C Byrd Dr ★3.5 (1374)

1st off we decides to go here just to get The Grinch meal and was told they was out. So we order a number 7 and a Mcdouble meal. When asked for what sauces would we like, I state sweet and sour and barbecue. We didn't get our full order nor did we get any sauces with our meals. DO BETTER!!!

I ordered a deluxe McCrispy meal with a sprite and a strawberry milkshake. I could excuse the unnecessarily long wait if it weren’t for the manager, Rose, treating two primarily Spanish speaking customers as if they were scum on her shoe, acting as if she couldn’t understand them saying Coca-Cola (even though I understood him perfectly from across the room). Especially when McDonalds prides themselves on being so language inclusive.

Stopped at the McDonald’s on Robert C. Byrd Drive in Beckley around 9:30–10 PM. Went through the drive-thru twice—first for 40 nuggets and two hamburgers (ketchup only), then again for a hamburger Happy Meal (also ketchup only). Basic food. No custom orders, no line, but both trips took forever. The guy at the window barely acknowledged us—face buried in his phone. All the burgers had the correct labels—those little receipt tags taped right on top that say what should be on it. Every single one said ketchup only. Got home and opened them… and every single one was wrong. One was a cheeseburger with everything. One had mustard and pickles. One had mustard, pickles, and onions. None of them were correct, despite being labeled right. My kid cannot eat onions, and I specifically told them ketchup only when I ordered. I submitted feedback and got a generic “sorry.” No offer to fix it, no apology that meant anything. Just careless and lazy. They still had two hours before closing—this wasn’t a rush-job. Just don’t bother with this location unless you like surprises in your food.

This location treats their door dashers like garbage. I understand they need to verify we are who we say we are. I understand a lot of deliveries get stolen and that’s why they have to double check and verify. But they act like it’s a complete inconvenience to them to do so. They will intentionally make you wait as like “revenge” or something. Then the customers food ends up getting delivered cold. And the dasher ends up getting bad ratings for being late! I would say management needs to train their workers better. But unfortunately it was management that gave me a hard time for every order picked up today. It got worse every time. Please treat your dashers better. We are out here struggling to make a living just like you! And I was nothing but respectful and friendly even after being treated badly. Please do better, these days things are rough. A simple smile could literally change someone’s entire week. I understand it’s hard out here. But if doing your job is an inconvenience to you. It may be time to start handing out resumes for a new one.

Quick and easy to order. Good equals McDonald's high standards. Food was well prepared. Spicy deluxe crispy chicken sandwich was good.