McDonald's Menu Prices at 5517 Ne Gher Rd ★3.6 (2569)

This is a nice restaurant, but not in a great area safety wise. It is central in Clark County, but is definitely not the nicest area. The PlayPlace seems to be clean and staff are friendly.

I was waiting for my food, that I ordered ahead through the app, for over 20 minutes in the drive through and the gal at the window looked like she had no idea what my order was and kept getting distracted by whatever her coworkers were doing and saying in the kitchen (I heard them calling someone "fat" after she asked them where my order was and honestly I wasn't sure if it was directed at me or someone else but I didn't appreciate hearing that nonetheless.) After another 5-7 minutes, another gal came by with my correct order. While I eventually got my correct order and it was warm, I was overall disappointed at the slow and unprofessional service, not to mention that there was a big line behind me.

the Gher road location often does not properly check-in a delivery from Drivethru speaker. The front does not who is next in line. Whereas Sifton McD is better at this. And all Wendy's location have it down. Also, and this is specifically Sifton location, but you should read this: Doordasher; Please stop serving And printing Receipt early! This causes Ready For Pickup on our account so we have to leave, otherwise late penalty. 5 out of my 10 late deliveries is from your location, in which probably 3 to 4 were avoidable if R4P was accurate. DD in this city implemented a new Ratings system that now starts our timer to leave restaurant upon R4P, rather than simply after we swipe that we have confirmed pickup. Uber Eats does not care, and I believe Grubhub does not, or is bypassable. But DD does. Update The night of January 29th; This is a continuing thing you served it before you even unfolded the big bag or started to cook the fries for the order. Do you get less pay if your times improve? no you do not. I believe that is determined by your performance reports. However I GET LESS PAY if my account goes down in tier because you serve it early. stop doing that. Manager Sue has instructed you as such, or will if you ask. Edit; I have just been informed by a manager that a few weeks ago the policies have changed so that they can serve the order when all food is in the hlz however they can still be waiting on Fries. That is in direct conflict for DoorDashers. Please bring it up in next North Star meeting.

Bought meals and the fries were cold, limp, and severely undercooked. No one in the family ate them. I contacted customer service and was told that they would pass on the information to the owner to be resolved. I never hear anything from said owner. I write a bad review on Google and the owner advises to contact customer service for assistance. Anyone want to guess what customer service says? “We”ve passed your complaints to the owner and they will contact you soon.” 🙄 They just give you the run around and hope you go away.

i don’t typically leave reviews, but tonight i met one of the kindest most patient drive thru workers for the first time in a long time. andres i believe he said his name was, was more than helpful and patient. when the app wasn’t working he did what he could to make it right and i left a very happy customer after a very long hard and negative day! andres deserves a raise for not only exceeding at his job but for his ability to make people smile as well!