McDonald's Menu Prices at 10511 W Aero Road ★3.3 (1465)

Okay food, just not the greatest QC. Older chewy nuggets, wilty lettuce from sitting in the hot hold (both of these a couple times in the past), poorly assembled sandwiches/bagging. Great service though, always friendly and when I've had time to wait for a replacement they're always happy to remake it. Oh and you have to try the McStraw, it's excellent.

this is worst operated mcdonalds in the vicinity. the kids working there are rude and i know its because they dont get proper hours, the general managers are way worse. I've never been so disrespected for just asking for more sauce. no other mcdonalds would charge them separately as it isnt a big deal but the managers here will give you attitude if you dont immediately pull out your wallet for one sauce pack. the food is prepared fine. i just wish the managers could be replaced.

The portions are getting very small and more and more expensive !!!! The food quality is going downhill also. It seems to be just stopped together. I'm not expecting fine dining at McDonalds, but it should be somewhat appetizing !

If you have to wait for the bus at the west plains transit center DO NOT stop by the McDonald's there. I ordered a frozen coke a cola and I was told that it would be about 5 minutes for it to be ready and refrozen. I waited almost 20 minutes and I had to go back to the register and wait for another 5 before anyone asked me if I wanted something. It was then that aperirentnly the Manager was coming back from the dining room area and then they decided to check the machine and it was still in defrost mode. Now I know that I have not worked for McDonald's for a long time but I will be damned if I ever had anyone waiting that long for 1 drink. I asked for a refund and they actually offered me the defrosted coke a cola to take with for free. Talk about insult to injury. I have always had a problem with the service here and I would never suggest anyone to go there from the bus. Just really disappointed and insulted by the lack of professional work and definitely insulted by the lack of professional attitude from this store.

Long wait times for uber delivers, and door dashing. It’s been observed many times Employees seem very unorganized, and frustrated. It’s really disappointing when you ask if the orders ready, and they get agitated because you asked the employees a question. Remember your customers are the main part of what makes your store in business listen to them look at your reviews not just put an automated response back.