McDonald's Menu Prices at 9720 State Ave ★3.1 (2162)

I love coming here because of the awesome playplace, which is big & fun. But the place really needs throughout clean up. Inside the play structure was very dirty & got food residue stuck on it. The whole restaurant area needs to be cleaned up as well. The floor was dirty, trash on the floor & garbage area was filled up to the rim.

The service is awful — we waited far too long for our order. There is a strong, unpleasant smell inside. It is extremely dirty, to the point that it feels like they have completely forgotten about cleanliness. It felt like total unsanitary chaos. The children’s play area is also very dirty — it doesn’t feel safe to let a child play there.

Not sure what happened tonight but my fiance and I placed an order for drive through, we get there and two cars are there..plus we were an hour before it closed…go up to the drive through and they had put wet floor signs blocking both lanes, we assumed it was a mistake and tried to go to the windows, we waited, honked and finally had to cancel our order and drive away. No clue what the employees were doing but definitely not their job, attached is their cars in the parking lot-maybe check your cameras to see what your employees were up to at 230am

This place is a joke. It’s middle of the dinner hour and the restaurant is absolutely disgusting. The image is common for this location and the rest of the restaurant looks pretty much the same. The staff never come out of the kitchen area except to deliver orders. I’ve literally never seen anyone wiping down tables or taking care of the garbage. I had to wet down a wad of napkins with water from the soda machine and wipe my own table (I saw others do the same). They also pay zero attention to anyone standing at the front counter. I stood at the front counter and watched a food runner go past me 3 times and a manager walk past me twice and I was completely ignored - no one asked me if I needed assistance. I finally had to loudly ask "excuse me, can I get some ketchup packets?" (the condiments areas was completely out of everything). This location shows an almost 100% preference to serving the drive-through customers (which isn't fast either) over in-store customers.

Lol: asking me to send the same review to your link is going to change something? You guys are so gross. This was the most disgusting mcdonalds I've ever been in. There was standing water in the mens bathroom. The toilet didn't flush. I had to come home and wash my shoes because I walked through poop water. The owner of this place should be embarrassed. Where is the pride in your business? The employee stated "ain't no one getting paid enough to clean that up." I'm sending the video I took to the health department. Honest, what the heck?! You have children eating in this place.