McDonald's Menu Prices at Kirkland — 98033 ★3.6 (1729)

I normally don't give fast food restaurants reviews, but this McDonald's deserves it. We usually visit in the evening and the manager there is awesome. He has good energy and great service even when they are so busy and have rude customers raising their voices at them. My food is always hot and tastes good. We drive the extra few minutes and miles for this McDonald's vs the closer one.

They got my curbside order wrong. Not to mention the long wait for a single cheeseburger. Touched it and it was cold and I was like why is it cold. The girl working around 11:40am didn't get name unfortunately but she know she is. Was on her phone while delivering which pissed me off. Like if your gonna slack off on the job at least get it right. Edit: went back because I didn't drive off far. They asked for my receipt and I showed it and I thought it would be resolved but they still got it wrong. Im not sure of there was a language barrier with the female floor supervisor at the time but she just thought I was missing the cheese when I said the entire burger was wrong. She was kind enough to give me a strawberry cream pie. So I appreciated that. BUT to still get wrong was a hassle. I understand it is a lunch rush and they are trying to make their timestamps good but I didn't like how I was rushed away. So I wasted points on a free cheeseburger that was wrong. So I ended up ordering again for quarter pounder meal and decided to get it at the counter. Luckily it was made right. I hate to be this person. Normally I don't complain when my orders is wrong if it's small but the entire sandwich was wrong and I was hungry so I wanted it to be exactly right. But I know better now to not get food around a rush time. Great people just need a little more quality over quantity of their services.

I know my partner already wrote a review but I have to write one more. We are not only disappointed in the food but particularly in the service. We bought a meal about $30 including a hot fudge sundae for $4. When we questioned the person at the pickup window why it’s like half a cup with the bottom filled with lots of air, he just blatantly answered “this is how they are today”, twice. I didn’t expect him to actually fix the problem, but I’m surprised he didn’t even bother to find an excuse. What a customer experience! We have ordered dozens of hot fudge sundae from a lot of mcdonald’s and this is the worst of them all. So yeah, this is how I leave reviews today.

While I have had not good experiences here in the past, my two recent ones were very good both in service and quality I need to go in the restaurant to order and pickup because my van doesn’t fit through the drive thru height which limits hours I can eat here which is frustrating, in the past I would time my arrival to access the restaurant, after placing an order no staff was available or present in around the counter area to hand over orders from the kiosk or app, one time I walked into the back finally to find someone and Im a pretty patient person. Anyway, I have been happy to see an improvement here, hopefully it continues

Stopped by the McDonald’s in Kirkland and found the space to be fairly large with plenty of seating options and a spacious parking lot, which made it easy to get in and out. There’s no playhouse area for kids, which might be a downside for families looking to linger. The tables were noticeably sticky, which took away from the overall cleanliness. Restrooms were accessible without a code, which was convenient, but the drinking fountain was only available for employees, which felt unnecessarily restricted. Overall, functional for a quick bite, but not the cleanest or most family-friendly McDonald’s. JY review